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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,599 reviews
  • Rated 5 out of 5 stars

    Very friendly and experienced technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go to Geek Squad for all my technical needs and am always very happy with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and went above and beyond to look at other items I needed help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George was fantastic and very pleasant to work with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy was awesome. Very knowledgeable.even helped us get n the phone beforehand. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job as always. Very efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New movie purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty good, not what I expected. Would have waited for it to come on TV if I had it to do over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job of reprogramming my harmony remote to match my new tb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very print and fast and courteous would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Answered questions well, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad has always given a good service. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sometimes still confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes patience and new people using it always is an issue, and convincing kids its a never ending issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben did a great job adding my Harmony remote! Everything on one remote makes it much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote reprogram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great. Geek squad is always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad! They do such a great job setting up your purchases, big or small!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anna is a real pro and went above and beyond to make sure we were set up completely wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ was fantastic!! Could not have had a better experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done very quick and professionally. All expectations were met and even several issues resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if you need heip they are the ones to go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to get this do for the wife has to muck problems running the new equ in to day up to date equ.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service was great once they got to my place.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK price for the install. Installers programmed my remote but some reason it became unprogrammed and when I reported it to Geek Squad they told me it would cost over $100 to program it again. One of the members had accused me of unprogramming it. It took me 45 minutes to fix the problem myself and it would have been faster if I did not have problems with downloading the info.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time and in great condition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hood vent at a great price and it delivered ahead of schedule!

    I would recommend this to a friend
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