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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,599 reviews
  • Rated 4 out of 5 stars

    Setup my remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help setup my remote control and showed me what to do to change stations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase and the squad performed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians are very good. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy from Geek squad set up our new tv and programmed our remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for! Great service! Very helpful associates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient just a bit "touchy" so you need to be sure of the "blaster" location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the complexity of the remotes functionality required guidance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customized home entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good/complete job in a reasonable amount of time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    got what I paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the service I received. They were on time and didn't take up the whole day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provided top-notch white glove service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the perfect remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote controls the flat screen, and two different game boxes. Love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by Best Buy staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians who installed 75" set seemed very comfortable with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and explained everything that needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient , polite and got the job done !Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Amp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds extremely well for the price paid. Surround sound is incredible

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Reinforcement -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up doing most of the programming anyway. This was an add on to the warranty and installation of the 78" curved Samsusng. Tech had issues connecting to Harmony on his PC so I did it on my laptop. It was better to do it myself anyway and ask about any questions that came up in the process. Based on the on-site support, it is worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 930d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job on explaining products. Great installation. Need to speed up return process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad guys programmed my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job on re-programming my remote and opening up my HDMI3 on my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a great job & explained every thing in great detail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need to tweek this item as the are a couple of minor problems. No big deal.

    I would recommend this to a friend
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