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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,599 reviews
  • Rated 4 out of 5 stars

    Set up smart remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was set up and controls were explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks that came to my home were courteous, friendly and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in home service from Geek Squad. Luke P. was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Harmony Elite Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup and programmed my new Logitec Harmony Elite remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performed the work effortlessly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will reccomend this to my friends and family or anyone for that matter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech has me down to 2 remotes from 3. Programming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Netflix still won’t go thru my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I would definitely recommend this to anyone in the market for one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and friendly. Took the time to explain until I understood.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Most people can figure it out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have felt OK with this until the screen came up a couple of months after I bought it with a screen that showed an information screen and then would not stop bringing it up. You could not turn off the TV or change the the channels. I have two of these remotes and 1 out of the two works fine the other one that gets used more had this happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add on Harmony programing enables better inter component communications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality people who know their products and their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek support for programming Harmony remote control is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents took the time to explain how to use the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & timely service as promised by the Geek Squad crew. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmless ny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to operate but so far so good. Liked the one we had before better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rich in functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    programming complex - done by Geek Squad. Programming just completed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote Programming Circus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 visits to complete the programming of the remote. I have a Universal X-7 and just several Geek Squad members have the knowledge to do the programming. And when I called Geek Squad to schedule a follow up for programming I was told that Geek Squad no longer does Universal programming but they do Harmony. When Geek Squad got to my place they said that information was incorrect. The Geek Squad team that arrived the 3rd time completed the programming. Customer needs to make sure that the Geek Squad team they send has experience programming a Universal Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's just what we wanted. Great remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote. Great service from the geek squad. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks done good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the remote programming with home theater set up. Fairly complex but done quickly.

    I would recommend this to a friend