Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,599 reviews
  • Rated 5 out of 5 stars

    Daren again!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should ask for Daren. He is simply the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great to have this put together for me. Was slightly pricey for what they did, but helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad. Worth much more in value than dollars paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up to the geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job setting up my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad explained everything and simplified for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Harmony service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend highly using the Harmony remote and programming service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, efficient and knowledgeable! Benny was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to control remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job for the installations we requested for the Harmony 700 useage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was cheerful and knowledgeable. Made it all real easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad sent.l would recommend them to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All together it was worth the cost.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All together it was worth the cost. I would recommend and use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All In One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having one remote that controls Dish, the TV and the Blue Ray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad these guys are the Best at What they Do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you need expert help at setting up anything electronic Geek Squad is your Answer !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good --- but have to still use the TV remote to use the "voice command"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can do it all now with just the click of a button thanks to Best Buy Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt snd programming went very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did great job installing my new TV equipment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my new TV equipment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Harmonyn & New Sony DVD Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, my new Harmony Remote isn't programed correctly. It freezes and you can't turn the television off. Also, its not able to play my downloaded music, nor show my movies. on my new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and immediately solved my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was great in setting our tv to the remote

    I would recommend this to a friend