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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,599 reviews
  • Rated 5 out of 5 stars

    great service and knowledge of set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job assessing our problem and fixing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable professional explained everything very nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and immediately solved my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gteat help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a good experience with working with the Geek Squard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was great in setting our tv to the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was professional, friendly, and extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did an excellent job in programing and explaining the use of the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary did an excellent job setting up our equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary did an excellent job installing our TV, receiver and DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was well trained and took the time to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and the Geek Squad were so helpful in programming of the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A learning curve but well worth it. Multiple remotes are not my thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please keep up the standards in sending knowledgeable and nice tecs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Explained how to use product. Advised best set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew that came out,did it in a timely manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Program remote for sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was prompt and thorough in his efforts to reprogram Harmony Logitech remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make my life easy and comfortable. My family loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always appreciate buying from best buy. I get great products at fair prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David Scogin came to help me out and I would recommend him anytime to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Very pleasant young man. Love this remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did this programming as we are not very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never have done this even though it is easy for others, so thanks geek squad.

    I would recommend this to a friend
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