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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,599 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who set up our tv, sound bar, dvd player, and remote were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed Logitech remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt efficient knowlegeable professional Geek Squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You got a winner when you hired this young man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very Professional, and thorough in regards to remote functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great job setting up the remote fo tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. It exceeded my expectations. In every way

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote Programming Circus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 visits to complete the programming of the remote. I have a Universal X-7 and just several Geek Squad members have the knowledge to do the programming. And when I called Geek Squad to schedule a follow up for programming I was told that Geek Squad no longer does Universal programming but they do Harmony. When Geek Squad got to my place they said that information was incorrect. The Geek Squad team that arrived the 3rd time completed the programming. Customer needs to make sure that the Geek Squad team they send has experience programming a Universal Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent , personal customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service level we receive from both of the "Geeks" was exceptional!,,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just the basic installation of a harmony remote. Nothing special about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from Best Buy did a great job setting up my Universal Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simplifies operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking forward to the features of this unit. coverage is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time. They knew what they are doing and were very plesant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and extremely quick to program the new remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the king of remotes, say goodbye to using 4 remotes to watch a movie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job of programming the Harmony remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony is great remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set me up in a jiff. Ask for Derick from Geek Squad SoFlo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time knowledgeable, job completed correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad member was very knowledgeable and efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job teaching me to use universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great programmer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was so nice and explained everything so well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a very professional job of reprogramming my remote.

    I would recommend this to a friend
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