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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,599 reviews
  • Rated 4 out of 5 stars

    Great combo remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined remotes for TV, Blu-Ray and DVR making it a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents are very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound bar and universal remote were set up so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the install, they were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was knowledgeable, professional, quick and honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful to get set up while at work for family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the computer illiterate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was cordial and knowledgeable. service was quick & precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing else whatsoever to add to this review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The guys were very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still confused by the remote. I don't know how to turn on the DVD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How to you expand on excellence?????????????????????????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, talked in a language I could understand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good start just not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech remote programing was average - contacted Logitech and they referred me to the manual and I was able to create the sequences to allow for single press to activate all streaming services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for connecting/operating all your components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what its for. The buttons are too small for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation good but getting an appointment stunk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People who installed did a great job. However, getting an appointment was an unpleasant experience. First person had not been properly prepared. Took more than two weeks to get next appointment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad knowledge and helpful information was invaluable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job and very helpful They were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Geek Squad Agent out to fix my remote. Awesome customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably could have done this myself, but it all works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must ad on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must add on when u purchase a whole set up like I did ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! Their Installation/programming is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillip is a very skilled and very personable representative.

    I would recommend this to a friend