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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,599 reviews
  • Rated 5 out of 5 stars

    Assistance with reprogramming Harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was our Geek. He was very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Call and cancel your cable asap!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good start just not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech remote programing was average - contacted Logitech and they referred me to the manual and I was able to create the sequences to allow for single press to activate all streaming services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional team doing good work -knew what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained thoroughly as possible workings of equipment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation good but getting an appointment stunk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People who installed did a great job. However, getting an appointment was an unpleasant experience. First person had not been properly prepared. Took more than two weeks to get next appointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgable and customer service oriented,pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V.good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of a total package that we bought - and all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Muller did a really great job, we love this guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a bad experience with in home set ups by Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We are not happy with the universal remote, about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal remote doesn’t work very well, about half the time we cannot get the TV channel. We can get 2 or 3 of the numbers for the channel, but have trouble getting all 4 numbers. We are not happy with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    grea tkeyboard and mouse for the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the items that came with the computer tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Have not use this prepayed service yet.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been assured this is a very good application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed. Would highly recommend............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add On: Harmony Or Savant Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems to set up easy to much pay f or ect ect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote Connected But Annoyed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is connected, but there is a delay for the TV to show. The TV will show then it goes black for a minute before coming back on. Very annoying that I can't turn my TV on and watch it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got over 30 channels -- awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NBC could not be picked up; but overall very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Great service from the gentleman that came out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nick Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a better installer from the geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job explaining the features it offers.

    I would recommend this to a friend
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