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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,599 reviews
  • Rated 5 out of 5 stars

    TV added to current equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was very helpful. He was able to use my logtech universal remote with my new tv and current equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony software updates

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents updated my Harmony remote with the latest software version and updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad service was excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tavares did a great job. He worked efficiently and knowledgeably, and he didn't leave until we understood how the device worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote Control setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on the professionals to make sure that I get the most out of all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an older system and it needed to have someone with the right programing app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Ian

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who really wants a knowledgeable home theater installer in the Fort Collins area should ask for Ian when using Best Buy / Magnolia. This guy knows his stuff and is very personable. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my electronic issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed all of my concerns regarding the internet and tv issues. Took his time to make sure I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They moved 3 tvs around and mounted 2. Did a great job as always. This is the third time I’ve used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote question

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent very knowledgible remote tune-up was quick and correct

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad gentlemen where very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was unfortunate for me DirecTV was offline and I was left to do the final activation. I am certain the Geek Squad professionals could have provided more. I am sure the final calabration to my system was not completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Love Geek Squad. Agents have great knowledge of the products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set-up for Logitec Universal Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicial could have spent more time showing me how to make my pre-sets for the radio on my amplifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer being used again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 3 issues that needed to be resolved. The tech was great and was able to resolve all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad updated the Harmony remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reprogrammed my Harmony remote to work with the cable, bluray and television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. We’re at our house on time and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician took care of us very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad send the right technician...finally

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony Guthrie is brilliant again is all I can say. He can fix what others cannot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote troubleshoot.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guy helped with learning universal remote settings and usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edsony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected All of my devices and programed everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was a very professional worker. they took the time to explain everything that they were doing, as well as cleaning up after themselves.

    I would recommend this to a friend