Customer Ratings & Reviews

The whole service from creating the appt to install completion was wonderful. Appt was made with my schedule in mind. Agent that serviced and installed my Remote starter was superb. He explained everything that he will perform, he gave me an accurate timeline and when the install was complete, he guided me through everything that was done, demoed the remote start operation and functions. When I checked the work, everything was done with care and attention to detail. My expectations were more than exceeded.

The crews between two stores collaborated and was able to get my repairs/installs done! Awesome experience!

Brandon in auto install was awesome, professional and courteous.

Easy to use had to get another one. The installers installed it. Very helpful and showed me how to use it

The guys installed my security system and stereo system with backup camera. You can't even tell they were there and everything works just like it should. I do wish i would have got a owners manual.

Bought a remote start for our Rogue and had the Geek Squad install it. Really a great tool for the cold snowy NEOhio winters. Had seen folks reporting issues with the install on some vehicles. But mine was done in less time than predicted with step by step instructions provided by the installer, No hiccups, No problems. Would recommend this squad to anyone.

The customer service was excellent. He provided very thorough inspection of my order and got the proper item and did an excellent install. Got done earlier than expected!

Awesome service and installation. The installer explained in details on what was installed and how to operate my new keyless entry alarm.

I purchased a remote starter for a new vehicle I had purchased. I have had other starters installed on my other vehicles. but none by the Geek Squad. I arrived 15 minutes early, was immediately processed, and my vehicle went into the shop area. I was notified that it would take about 2 hours to install, and I remained there while it was installed. About an hour and thirty minutes later, I was handed my keys back, the installation completed. I was asked if I needed to be shown how to use the starter, how to lock or unlock doors, or any other questions I may have, told him I knew how to use it, thanked him for the fast service, and left for home. Upon arriving home, I found my receipt and empty box on the rear seat, and noticed how neat and clean my truck was left after the install. You could not tell that anything had been done to my truck! I am very satisfied with all my instances I have had using the Geek Squad, and would, and have, recommended them to my family and friends for many years!

The agent that installed my remote starter did an excellent job. Everything was installed perfectly and a perfect timing.

Installer very knowledgeable...was not my 1st install and he did both.Trust his work and professionalism...thank you

Excellent service.complted on time.vehicle returned in good condition

It was completed in the time in which I was give. The technician was very knowledgeable and professional. He was able to answer all of the guestions that I had.

The agent installed my remote start and was very pleased. Great decision. Marcus was superb.

Remote start when smooth. Had no problems during the winter. It started every time from my apartment. I recommend this for everyone. Installation was professional.

The installer was great, explaining how the system works, and answering multiple questions related to wiring. The shop was very well organized and clean. The installation was quick and professional, with no exposed wires, no broken clips, and no buckled carpet. I am quite happy with the installer and installation.

customer service was excellent. The store was really busy but he took his time helping me with my purchase

The Installation went perfectly. Used online scheduling , received 2 reminders of appointment. The Installer called day of to Verify time, dropped vehicle off. Took about 2 hours , got a call when it was completed. The Installer spent about 10 minutes going over everything with my Daughter. Overall completely satisfied. Will be buying another for my Truck !!

I was amazed with the installation of my remote start system at the Wooster Best Buy location. They were extremely fast and efficient. I could tell the gentleman who did the install took pride in his work. I would definitely not hesitate to have anything car related installed with geek squad.

Had a remote start installation done on my wife's SUV. They did a great job. They where ready for installation as soon as we got there. They had it done in around a hour and half, which we were quoted around 2 hours. It has worked great since the installation done and there has been no issues