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Customer reviews

Rating 4.5 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,265 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new remote start, fast and explained to me the details.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional and competent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing the alarm system, remote, and dash cams. Our installers were polite, professional, and competent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a remote start kit as the Deal of the Day. Had to reschedule my appointment. The day before my new appointment I get a message my order was not picked up so it would be canceled and returned. I tried calling the store - that is no fun! But then the guy who did the installation called to see if I still wanted it done. He kept the equipment, saved my appointment, and did an excellent job. Showed me how to use it. Top notch service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grade A professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was professional and efficient. The only thing i would say is it would have been a plus if he would have offered one of the chairs so i wouldn't have sat on the floor while waiting.

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity, Overall performance

    Rated 5 out of 5 stars

    Automatic start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly installer. He explained everything thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Took great care of us!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed two remote car starters for both our daughters’ cars on the same day. They took really good care of us, were really friendly, and got them both finished under the scheduled time. They also took time to go over how to use the product. We’ve had no issues with the items so far.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Remote start installation w/Harness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very professional install. Was supposed to take 1.5 hours but with the wire harness cut the time of my install do just under an hour. Tech even told me the original kit T-harness could be done with another harness. Everything worked as it should in the end and a faster than expected install time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio/remote starter installers are excellent! Very knowledgeable, friendly, courteous and quick. I've had remotes installed on 4 of our cars and family vehicles as well. In my opinion, they are the best around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install, very knowledgeable got me in 2 weeks early from appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech absolutely killed the install - super fast, helped clean up another wire near it. 10/10 highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of Viper Auto Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and done quickly. Works flawlessly. Forgot to close my hood bit other than that no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Range

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever! Works great from a decent distance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lil Red Truck Remote Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did my installation and did a great job. No wires hanging down and the entire system works great. I always wanted a remote start on my Lil Red Truck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stuff, amazing, I am in love with this thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boyfriend LOVED this gift! It does wonders when its cold outside and you can just start the car from inside. Great gift!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation took only 30 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was super quick! I Drove up at 12:55 for my 1pm appointment. Spoke to the installer for 2 minutes and handed him my keys. He told me he’d come look for me and let me in the store (i said I might leave to walk To the gym if i was done walking around the store). I walked around Best Buy for 30 minutes and decided I was done and wanted to gym. The moment I zipped up my coat to walk out my installer was right next to me telling me my car was ready! I was expecting to have to wait hours (appointment said 1-3:30 for sure) and I walked out of Best Buy before 1:40pm (after a quick impulse buy)! He explained everything I needed to know and I was on my way. He was very polite and efficient and he also programmed my OEM fob even though I forgot to ask!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    installation of remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was done professionally and quick and unit performs perfectly. thx to the installer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more pleased with the installation to my wife’s older car. The tech was polite, knowledgeable, friendly and left the car as clean as it was when delivered for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very good and free with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch service and install. Remote install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent at my local Bestbuy in Lubbock was excellent. He went above and beyond during my remote install for my nisan xterra. He took the time to show me exactly how to use it and made sure I had no questions before leaving. He was polite and quite professional. I will only use Bestbuy from now on and make sure that the ones I care about do the same. This level of service is hard to find. Good job Bestbuy!

    I would recommend this to a friend