Customer Ratings & Reviews

I brought my vehicle in and within an hour and a half I received a phone call that the install was completed. I no longer have to brave the cold mornings, thank you Best Buy geek squad for installing my remote start flawlessly.

The men who installed my new viper car starter did a fantastic job.

Installed and done quickly. Works flawlessly. Forgot to close my hood bit other than that no issues

Great installation. Installer was knowledgeable and professional.

Dropped my car off to have a remote starter installed and they were amazing. The local car audio shop in town wouldn’t even do it unless I purchased the starter from them also which would cost almost $500 more. Best Buy took the starter I bought online and installed it for such a great price. We’ve had it now for about two weeks and it works great. They even told me that the work has a life time warranty on it at any Best Buy across the country. The installer (feel bad I forgot his name)was amazing and helped me and answered some questions even though he was heading out the door to go to lunch.

He was great!!! So will recommend him to others. He's a keeper.

Gustavo was excellent to work with. He took his time explaining why our first purchase was not our best option based on our circumstances (needing car to start in garage from inside apartment 4 stories up in concrete building, and product to confirm start). He walked us through the best option and took care of the installation. He's professional, and did incredibly neat work, and explained how to use the product. Best of all it works. We tried the remote start from the apartment, from the elevator, from inside of stores, and it works great.

The crews between two stores collaborated and was able to get my repairs/installs done! Awesome experience!

The agent that installed my remote starter did an excellent job. Everything was installed perfectly and a perfect timing.

Easy to use had to get another one. The installers installed it. Very helpful and showed me how to use it

The service tech that installed my remote starter was awesome. After he was finished he took the time to show me how to use it. It was installed very quickly. I was very satisfied.

Awesome stuff, amazing, I am in love with this thing

It was an easy process and hassle free. I would recommend it to anyone.

I had two remote starts (2 different vehicles) installed. Both times I showed up they were ready for me. They also took the time to explain the install, how long it would take and gave me the opportunity to ask questions. The install was completed within the time frame that was given to me, there was no damage done to my vehicle, explained the functionality and features of the new product. There was one issue that was found that would have been better handled when I purchased the remote starts, There was a miss on push button auto start versus key start resulting in the wrong wiring harness was ordered. The installer was able to work around this miss and still get the car completed within the install window provided.

Install remote start. Good job. May us comfortably. Finish in a timely manner.

Great experience. Techs completed installation more quickly than was quoted. They walked me through all the features, and made sure I knew if I ever needed to pair a new remote/reset pairing after jump starting that they'd do it for free. Overall a great experience. I'll be bringing my next car here for it's remote start install.

The technician was very,friendly and,knowledgeable. Great work

quick and easy. they needed some part to get it qorking with my car, and had to go to another store to get it. still got my car back relatively quickly. no issues at all.

The service is great. I took the car into the garage and everything else is taken care of the team greatly.

customer service was excellent. The store was really busy but he took his time helping me with my purchase