Customer Ratings & Reviews

Dropped my car off to have a remote starter installed and they were amazing. The local car audio shop in town wouldn’t even do it unless I purchased the starter from them also which would cost almost $500 more. Best Buy took the starter I bought online and installed it for such a great price. We’ve had it now for about two weeks and it works great. They even told me that the work has a life time warranty on it at any Best Buy across the country. The installer (feel bad I forgot his name)was amazing and helped me and answered some questions even though he was heading out the door to go to lunch.

Gustavo was excellent to work with. He took his time explaining why our first purchase was not our best option based on our circumstances (needing car to start in garage from inside apartment 4 stories up in concrete building, and product to confirm start). He walked us through the best option and took care of the installation. He's professional, and did incredibly neat work, and explained how to use the product. Best of all it works. We tried the remote start from the apartment, from the elevator, from inside of stores, and it works great.

It took a while to get it scheduled (because.they are busy!). Tech did a great job, and in half the time he expected

Excellent service in the auto installation department. Very smooth and fast. Tech knew exactly how to install the remote start system in my vehicle seamlessly.

Great purchase. Can’t complain at all. Had it installed by Best Buy and the whole process went smooth

Installation went great. The agent was very helpful and professional. A+

very nice lady happy and took me aside to show me everything

The service tech that installed my remote starter was awesome. After he was finished he took the time to show me how to use it. It was installed very quickly. I was very satisfied.

Excellent service. Very helpful and informative. Explained the process of working the remote and went over it twice to make sure I understood. Then had me try it to make sure I did it correctly. I left there feeling confident that I knew what I was doing. Also took 15 minutes less time than expected. Very professional and friendly staff.

I needed to know which was the best starter for my Nissan Juke. I heard that people had trouble with locking their cars and not being able to unlock with the FOB that came with the starter. I was told the best device to get for my car and it works like a charm, no problems locking or unlocking my car.

Super fast and professional service! Only a few hours to install my remote start. Works great.

quick and easy. they needed some part to get it qorking with my car, and had to go to another store to get it. still got my car back relatively quickly. no issues at all.

I had two remote starts (2 different vehicles) installed. Both times I showed up they were ready for me. They also took the time to explain the install, how long it would take and gave me the opportunity to ask questions. The install was completed within the time frame that was given to me, there was no damage done to my vehicle, explained the functionality and features of the new product. There was one issue that was found that would have been better handled when I purchased the remote starts, There was a miss on push button auto start versus key start resulting in the wrong wiring harness was ordered. The installer was able to work around this miss and still get the car completed within the install window provided.

The remote started was installed by Best Buy techs and it works perfectly. Installation was quick and professional.

The install technicians do a fantastic job. They also keep your vehicle clean.

Remote start on my 2021 crosstrek sport went a lot faster than expected and the installer was super helpful and knowledgeable! Walked me through everything!

Compustar+LTE module - in 2021 Audi A5 and 2014 Santa Fe push start I am that annoying customer that knows almost as much as they do. I do my research and ask all the technical, difficult questions that trigger attitude. We almost started off on the wrong foot. The staff was nice, understood my concern, was patient in explaining all functionality, willing to custom program OEM fob and nice enough to let me finish my argument. Very clean installation, no damage/scratches, very well informed. - I am impressed as this is not something I am used to. Nice work Best Buy Parma Ohio!!!

Ony took 40 minutes to get my CompuStar remote start installed and it works great.

Great service and product received. definitely recommend

Landon did a great job on my older car. It was a lot of hardwired to get the system installed. Works great!