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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 38 reviews

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74%
would recommend
to a friend

Customers are saying

Customers are satisfied with the 10' retractable Lightning Charge-and-Sync Cable's length and retractable feature, finding it convenient and useful for various needs. However, some customers expressed concerns about the cable's durability and occasional tangling issues. The retractable design is praised for its ease of use and storage. While some users experienced shorter lifespans than expected, many appreciate the cable's length and flexibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Pros mentioned:
    Cable length

    Rated 5 out of 5 stars

    Great accessory for iPhone and iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my charger, It really meet my expectations, it charge fast, and is long. I can read in my bed while charging. I use it for my mini iPad and my iPhone. Great buy from my Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 5 out of 5 stars

    works great for charging iPad when traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard charging cables aren't long enough to work on the bed and plug into the USB ports in hotel rooms. This gives plenty of slack to be able to plug in and spread out, even on a king-sized bed. And getting it for 50% off was a bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 5 out of 5 stars

    Well made, dependable so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have the take up reel feature to keep extended cord length to a minimum so not in the way. The reinforced connectors are holding up well so far. I like it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the whole point was so the cords won’t get tangled but once you extend the cord you can’t even roll it back into the casing so stupid

    No, I would not recommend this to a friend
  • Pros mentioned:
    Retractible

    Rated 5 out of 5 stars

    So far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like this retractable charger. I just hope it lasts longer than the other chargers I have run through in about 6 months each.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 5 out of 5 stars

    Like the 10 ft length

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are times when I need the long length because I'm sitting far enough from the outlet that the 3 ft length does not work.

    I would recommend this to a friend
  • Cons mentioned:
    Tangling

    Rated 1 out of 5 stars

    Tangled mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger retracted the correct way only once maybe twice! It constantly tangled. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the wrap around cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea for my new furniture as it has USB ports so this is great

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 5 out of 5 stars

    Great Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate cables that are too short! So far this has worked perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfectly for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandmother. She had no problems setting it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great would suggest it to everyone that asks.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Oh what happened???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks after purchase, the tip that connects into the iPad, separated. Attempted to place it t into the 10' ReTractable Lighting Charge -Charfe-and Sync Cable without success. My friends will hate me if I recommended this product to them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband purchased one for me for Christmas and it was a cute idea but lasted 3 months. Puchased another and it lasted less thana month. The second one said not compatible with my apple. Love the idea but not the

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once extended it won’t retract back! And I thought that was the purpose

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best chargers I have ever used and is great for an ipad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made mistake of throwing away box or would have returned it. Only charges intermittently if you sit it very still. Bummer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has what I am looking for regarding my electronics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last long. Retractable part went out. My daughter loved that the was 10 foot cord but didn't last long.

    No, I would not recommend this to a friend
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