Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 804 reviews
(804 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Remove service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The took the old equipment with no issues and cleaned up after they were finish
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All delivery and return services with Best Buy have been great - no issues to complain about
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original TV had to be replaced and TV was returned and reshipped- techs were very helpful. all went smooth
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right on time, friendly and easy to deal with. We had no issues at all.
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really appreciated the ability to upgrade without cost (other than price difference). Excellent experience.
I would recommend this to a friendRated 5 out of 5 stars
Smooth
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came in scooped the defective unit and dropped off new one in less that 5 mins. Awesome
I would recommend this to a friendRated 5 out of 5 stars
Return
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easiest return possible, I found something I preferred and they returned it with no problems
I would recommend this to a friendRated 5 out of 5 stars
Range pickup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to have a range returned. They did a nice job on picking that up.
I would recommend this to a friendRated 5 out of 5 stars
Return delivery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt. Very clean and careful job. Very professional. Always are. Very nice to work with.
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best is a good company and am a big fan of there work. everything they do is up to the highest standard
I would recommend this to a friendRated 5 out of 5 stars
on time, solid delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys did a fine job. I got a call the day before with a delivery window and I got another more specific call the day of delivery.
I would recommend this to a friendRated 5 out of 5 stars
Return delivery
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was simple and easy. They took the one I didn’t want and brought the new one when they took the other!
I would recommend this to a friendRated 5 out of 5 stars
Easy returns
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always has quality service. Easy returns. Nice people
I would recommend this to a friendRated 5 out of 5 stars
Return Delivery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The workers from the return delivery were awesome and set up everything for me in a timely order.
I would recommend this to a friendRated 5 out of 5 stars
Professional crew
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient return delivery with a professional crew, timely, contacted us before arriving.
I would recommend this to a friendRated 5 out of 5 stars
Pookie
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the reasons I shop at Best Buy Excellent return policy if anything is wrong
I would recommend this to a friendRated 5 out of 5 stars
Will have professional install with all purchases!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same gentlemen that delivered. Extremely professional and courteous. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
return delivery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had nothing to return but the offer was made in case I needed...thanks!
I would recommend this to a friendRated 5 out of 5 stars
excellent process
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV under geek squad warranty. won't regret it. process was easy and people that came home very nice.
I would recommend this to a friendRated 5 out of 5 stars
Great, great service on return TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service on handling a return TV, after initial installation. No issues.
I would recommend this to a friend