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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 221 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the Alarm Pro Home Security Kit 14 Pieces for its ease of use and overall performance. Many find the installation process straightforward and are pleased with the level of security it provides, especially considering the price. However, some customers have reported issues with sensors and battery life. Additionally, a few customers mentioned concerns related to the alarm system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 221 reviews
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    A Robust Alarm System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I’ve been reluctant to install an alarm system. So, I relied upon perimeter protections like premium deadbolts and other precautions. However, when I saw the wireless router I wanted that incorporated the RING Alarm system, I decided to take the leap. Further, wireless technology has improved so much that I confidence in this system. This particular system has all the elements I need to adequately protect my home. The installation of all the devices was quite easy and it’s working flawlessly so far. I have enrolled in the offered monitoring service. There is a bit of a learning curve but it’s really more a matter of understanding, habit and adjustments. I highly recommend this RING Alarm system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and easy enough self-installation. The best price for the active surveillance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Alarm Pro is working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great. I have 2 locations on my app and when I check all my devices it says my alarm pro base station is offline. But when I go into where the alarm system is set it says its online. Other than that quirk it seems to be working great. Love the 2 key pads. I had the Geek Squad install it and as usual they were great.

    I would recommend this to a friend
  • Cons mentioned:
    Sensor

    Rated 5 out of 5 stars

    Sensor problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a sensor does not work what do I have to do to get it checked and fixed

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Total security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security system, integrates the whole home with alexa ecosystem. has many cool accessories such as mailbox sensor, solar lights, etc. Moved from Nest to Ring and have been very happy with migration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and protection!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thrilled with how connected this system is. Also like that it came with a mesh network eero6 router built into the Ring Alarm Pro Base Station!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY FROM THIS PRODUCT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had nothing but issues out of this router security system I’ve fought non stop trying to get this thing to connect to the internet between having my internet provider coming out here and the useless complicated app this thing is complete garbage if you don’t feel like banging your head against a brick wall time and time again then I’d suggest staying away from this product I’d seriously give this item a negative 5 star review if it was possible

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Idktbh,

      Thank you for taking the time to share your Ring Alarm Pro setup experience with us directly, we appreciate it. The setup process is designed to be a simple and seamless do-it-yourself installation. It sounds like this has not been your experience, thus far. To back up connected devices in the home, your Ring Alarm Pro must be used as a gateway by plugging it directly into your modem and following the in-app instructions for configuring your device. Rest assured, we are here to provide you with information and additional steps to resolve the setup concern you mentioned in your review.

      Keep in mind that the Alarm Pro will be connected to your modem and the internet using an Ethernet cable, but will communicate with the Ring cameras and other devices in your home using wifi. Here is a helpful article that walks you through the process entirely: https://support.ring.com/hc/en-us/articles/4405167744276. If your modem has a built-in router, we recommend that you put its routing functionality into bridge mode to make the best use of your new eero router. By putting your modem/router combo device into bridge mode, you are essentially turning off its WiFi capabilities and passing its internet connection through to your eero. This step ensures your eero system can work its magic, and you can take full advantage of its features: https://support.eero.com/hc/en-us/articles/207613176-How-do-I-bridge-my-modem-router-combo-device-.

      At Ring, we aim to develop products that best meet our customers’ home and security needs, while providing them with as much customization as possible. Please reach out to our dedicated customer support team at 1-800-656-1918 today, if we can be of any assistance. We look forward to hearing from you.

      Thank you,
      Alexis with Ring Ring

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent home security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Alarm is extremely easy to set up, very reliable, and integrates perfectly with Ring cameras and doorbells. The app is simple to use, alerts come in fast, and the professional monitoring plan is one of the best values out there. Hardware looks clean, sensors are low-profile, and the system scales well for larger homes. Backup battery and LTE failover add peace of mind. Overall, it’s a rock-solid, no-drama security system that works exactly as it should. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keypads for my 35-year-old wired alarm system were starting to have signs of wear so it was time to replace it. I was already familiar with Ring since we’ve had a Doorbell for a few years. After reading and watching many reviews of systems, the clincher was seeing a Ring Alarm Pro installation at the home of a valued technical expert. Installation was a breeze and the system has worked reasonably flawlessly for the past year. The only issue I’ve had was easily rectified. Ring has amazing online technical support in the way of published how-tos and troubleshooting. My issue was a keypad that ceased responding, but the online information provided clear guidance to rectify the issue. The iPhone Ring app is also easy to navigate. Every element of the system is covered in the app. I have no regrets with purchasing this system. Oh, I did purchase separately the battery backup module and a set of additional contact switches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Price

    Rated 5 out of 5 stars

    Well done home security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way cheaper than a $2000 ADT contract Which doesn’t even include the $65-$70 per month monitoring. Easy to set up in minutes and works as advertised. Also enjoyed the trial period for breaking it in to alleviate false alarms. Integrates well with Alexa home automation, ring doorbell, etc. Can view on fire tv as well. Especially love the Wi-Fi six eero router.

    I would recommend this to a friend
  • Cons mentioned:
    Alarm

    Rated 4 out of 5 stars

    Ring Alarm Pro Home Security Kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system seems to work okay. I haven't had much experience with it. No training from the install. I was left on my own to figure that out and still haven't done so. The installers came and went on the fly. No training. Of course the alarm went off immediately after they left. I didn't know they left it on alarm! Stuffed it under a cushion to try and stop the wailing. Had to read the directions to figure that out. It uses a four-digit code. The front door lock from Yale uses six digits. So now I have two different numbers just to get into the house and one to access my iPhone! Life gets complicated! No one told me about all the electrical outlets required for the system! The keypads each require an outlet, and so does the signal booster device. I expected the main unit to use one, but it needs at least three more. I haven't set up the remote monitoring yet. Another can of worms to figure out I guess.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi RefrigeratorReview.

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless set up process so that you can begin using your Ring Alarm Pro Security Kit 14-Piece right away. The features and technology provided by the Ring Alarm Pro Security Kit 14-Piece are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

      It sounds like you are experiencing an issue while trying to subscribe to Alarm Professional Monitoring. You can enroll in Alarm Professional Monitoring by following the steps below.

      Log in to your Ring.com account (or open the Ring App).
      Go to the Menu, then select Settings > Monitoring.
      Select Professional Monitoring and complete the setup steps.
      We'll send you a confirmation email to help get you started, including information on how to get a permit for your Ring Alarm (if you need it).

      We invite you to reach out to our community if any additional information is needed regarding your Ring Alarm Pro Security Kit 14-Piece. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you for being the best part of Ring!

      All the best,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Safely Secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as advertised. We needed something that we could trust and the Ring brand lives up to its reputation. Easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this system in a previius home and loved it. Home we just bought had no alarm system so we ordered the Ring Pro package. It comes with 2 keypads, a central hub that also has a built-in eero extender which integrates well into our eero wifi system. Using the eero and Ring apps makes installation VERY easy. We got all the windows, doors and motion detectors installed in about 2 hours. The system lets you self minitor if you want to save some $$. We would highly recommend this system to anyone that owns a house that's nit prewired for a security system. You will end up changing a lit of batteries over the life of the system, but the cost and ease of installation makes it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Ring camera set up. Switched to Ring alarm when my Xfinity alarm bit the dust. $199 a year with Ring for monitoring beats $40 a month I was previously paying. Having one app makes everything easier too. It was easy to set up and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Price

    Rated 5 out of 5 stars

    Ring security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to operate. Good value. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy DIY alarm system is what I was looking for, and I got it. The sensors attached to doors and windows with ease. I like having two key pads giving me the option of placing one by each door I use. The setup up was easy. It automatically paired and I was able to label each sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Ring alarm

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install user-friendly I would highly recommend this product to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Love being able to use the keypads or the app for control.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Price

    Rated 5 out of 5 stars

    Ring security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased w/ performance, price and installation of my Ring Alarm Pro kit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home alarm system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring home alarm system was easy to install, and reasonably priced.

    I would recommend this to a friend
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