Customers are delighted by the refurbished Pro Smart Wi-Fi Video Doorbell's picture quality, ease of use, and straightforward installation. Many appreciate its improved security features and the convenience of a wired connection, eliminating battery concerns. However, some users experienced connectivity issues and motion detection sensitivity problems. A few reported instances of the doorbell malfunctioning after a short period.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 67 reviews
Pros mentioned:
Security
Rated 5 out of 5 stars
Nice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product for home door bell security. I would recommend it
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
The best!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my fourth one. I love this product highly recommended.
I would recommend this to a friend
Rated 5 out of 5 stars
Ring door bell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase for the price. Delivered as stated.
I would recommend this to a friend
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ring works great has awesome performance and is definitely one of the best doorbell cameras. Refurbished is the way to go full warranty comes in new packaging and you save a ton of money. This is a no brainer
I would recommend this to a friend
Rated 4 out of 5 stars
Ring pro
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great so far. Night video quality can use some work. Love that I don’t have to recharge batteries all the time. Paired it with ring’s power block.
I would recommend this to a friend
Brand response from Ring
Posted .
Hello AverageJoe,
We are pleased to read that you are enjoying your new Ring Pro device! We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. Together, we’ll make neighborhoods safer!
Please feel free to reach out on our community forum at https://community.ring.com/ if you need additional information regarding your product.
Thank you, Alexis with Ring
Pros mentioned:
Ease of use
Cons mentioned:
Performance
Rated 1 out of 5 stars
Eh
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this January 2021 and by the time labor day came around it no longer connected. So happy I purchased a protection plan and upgraded to a NEW device. Setup was a breeze and have had no issues since. If you have to purchase the refurbished one I recommend purchasing the protection plan.
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hello Denise,
Thank you for reaching out to us. Rest assured, we hear your concerns and are here to lend you some assistance. The Ring Pro was designed to give you real time alerts and give you peace of mind in your home security. Moving forward, if the Ring products and features are not matching your expectations, we have some options available for you. Based on your review, it seems that you are having trouble with your Refurbished Ring Pro. If your Ring Pro is not working as intended, we recommend resetting the device. To reset your Ring Pro, press and hold the setup button for 10-15 seconds. Once the white light stops spinning, you can continue with setup. For more information on how to troubleshoot your Ring Pro, please see our help center article: https://support.ring.com/hc/en-us/articles/216536983-What-to-Do-if-Your-Ring-Video-Doorbell-Pro-Goes-Offline. Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/. Thank you, Jamila, with Ring.
Rated 4 out of 5 stars
Returned doorbell
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned the item since it was a gift. Would have been a great gift but their existing doorbell is in a bad location.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice Video Doorbell
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wide angle lens that catches whole front yard. Adjust sensitivity or you'll get notifications of every car and dog walker.
I would recommend this to a friend
Rated 5 out of 5 stars
Doorbell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like my video door Ring, I feel safe at home having the camera, can see who is ringing the bell and talk with the person.
I would recommend this to a friend
Rated 5 out of 5 stars
Ring is good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent as always. We bought a new house and left the old Pro behind. This one was about $200 cheaper
I would recommend this to a friend
Rated 5 out of 5 stars
Slim and stylish
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for our brand new home. Looks very sleek and stylish. Had it professionally installed. No issues
I would recommend this to a friend
Rated 5 out of 5 stars
Ring is the best
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ring is my best product for everything I need. To keep my home safe and secure. Will be buying tons of Ring product soon.
I would recommend this to a friend
Rated 4 out of 5 stars
Love my Ring Dorbell
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great. Timely delivery and great value. Would recommend this to others.
I would recommend this to a friend
Rated 5 out of 5 stars
Ring pro - Refurbished device
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price! Excellent condition-it is refurbished, always liked Ring, this my 3rd Ring device.
I would recommend this to a friend
Brand response from Ring
Posted .
Hello techgeek,
We are pleased to read that you are enjoying your new Ring Pro device! We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. Together, we’ll make neighborhoods safer!
Please feel free to reach out on our community forum at https://community.ring.com/ if you need additional information regarding your product.
Thank you, Alexis with Ring
Rated 5 out of 5 stars
Looks and works great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice, little annoying rings anytime when things are moving when you have the notifications on.
I would recommend this to a friend
Rated 4 out of 5 stars
Mr
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good very recommended the product is very nice
I would recommend this to a friend
Brand response from Ring
Posted .
Hello Nadeem,
We are pleased to read that you are enjoying your new Ring Pro device! We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. Together, we’ll make neighborhoods safer!
Please feel free to reach out on our community forum at https://community.ring.com/ if you need additional information regarding your product.
Thank you, Alexis with Ring
Rated 5 out of 5 stars
Ring DoorBell Pro
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works like brand new. The package looks like new and never opened.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent security camera I will recommend for anyone who wants it
I would recommend this to a friend
Rated 5 out of 5 stars
Ring is the best
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the Best product I bought from Brstbuy specially the price the I paid for.
I would recommend this to a friend
Rated 5 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been very happy with this product - does what it claims to do.
I would recommend this to a friend
Brand response from Ring
Posted .
Hello Andy,
We are pleased to read that you are enjoying your new Ring Pro device! We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. Together, we’ll make neighborhoods safer!
Please feel free to reach out on our community forum at https://community.ring.com/ if you need additional information regarding your product.