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Customer Ratings & Reviews

Highly rated by customers for:
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Customer reviews

Rating 4.6 out of 5 stars with 1206 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,206 reviews
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Ring bell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works smoothly, I just wish the battery lasted longer, and the setting in regards se spring when someone was passing by would be less often. Even if adjusting the already setting available the notifications are to much. Causes the battery to drained faster.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      H ElFlow. Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Video Doorbell 4 capture all the correct motion events. The Ring Video Doorbell 4 was designed to capture motions based on your specifications to help keep your home secure. We can definitely assist you with this today, and we are confident we can find the correct settings for your home’s environment.

      It sounds like the device is not performing to your expectations in regards to motion detection and battery life. All battery-powered Ring devices, including the Ring Video Doorbell 4, use passive infrared (PIR) sensors to detect motion. Adjustable motion zones work by identifying visitors based on a change in temperature, and sending a signal to your smart device when it detects one. You can control the sensors' range and sensitivity using the controls in the Ring app. It is also optimized for low-power operations to save on battery power.

      The more events captured by your Ring devices, the more your battery is used. Using Live View often can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner. To prevent excessive activity, under Motion Settings for your device in the Ring app you can:

      Adjust your Motion Sensitivity slider to a lower sensitivity.
      Redraw your Customizable Motion Zones.
      Change Motion Frequency to regularly or periodically.
      You could also adjust the direction of your Ring device so it doesn't detect as much motion.

      If any additional information is needed regarding your Ring Video Doorbell 4, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring door camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring doorbell camera is flawless. The picture quality is amazing well. This is my second ring doorbell camera. I highly recommend this camera because you can see a person’s face and details clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iit works great. I use it in my house in mexico. The only thing i dont like, is that i have to recharge battery. But it does last a long time. I love the settings to have more views and alerts. And my phone app works just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this doorbell camera. It was easy to install and the function are easy to understand. We use to have another companies doorbell camera and this one is far better.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    2nd ring doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second doorbell ring. This one is so much better than my previous ring doorbell. Great image and sound quality. Super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Accuracy and precision

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good at catching any and all motion based on your setting. There are multiple settings available. It's small and easy to install. And the fact that I can be tailored to any of my smart devices is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring door bell with easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first of the battery source for power but after a month of usage I was satisfied that the device does require constant battery recharge. No power connection required and the installation was very simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell 4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Doorbell 4 is very easy to install and simple to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Love this doorbell, Super clear, love being able to just swap the battery and have a second battery charged and ready for when it gets low

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works great with the Alexa Echo Show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ring4 works much better than the older Ring doorbell I had. It works great with my Echo Show and quickly notifies ne and displays a video of someone approaching my front door. The preview works great also. It basically rewinds seconds before the notification to better capture the person walking up to your door.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great with some minor issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell works most of the time. However, I have it in the wired mode. I also have a inside the house digital doorbell. The ring will both but, a lot of the time I will get a message from Alexa saying it lost the video momentarily. I don't know what that is about. The wiring is keeping the ring charged to 90%.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring Doorbell 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to purchase the Ring Doorbell 4 and I’m glad I did. This thing works great and notifies me every time someone is in the selected areas. Easy to install and set up too. It’s simple and it works!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    best ring ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with battery back up plus being wired it does not go down unless your isp does easy to install just a little bit bigger than the other rings but no problw

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loves it! I like the fact that it can be hard wired or used with batteries. Will be purchasing another one for side door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Knock knock, who is it?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to install. I used for my business but will soon transfer it over to the house for better security. I recommend this brand in particular - Ring Doorbell 4 is all that and some chip with sour cream dip ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring video excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best video announcer door bell in the market Easy to install, charge and follow on your phone The peace of mind it gives you out of this world

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality doorbell. Makes being away from my home safer. I have the cameras as well. Easy to install and charge the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    100% Recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell camera has come in so handy and I've been able to see what all goes on outside my house while i'm away. I recommend 100%. Quality of videos and the sound are very good!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The Ring Doorbell 4 is a wonderful device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ring Doorbell 4 device. I bought my mom one last year. She likes it so much..So i bought one for myself…the picture/video is so clear. I like the new features on this device. Installing the device was very easy..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Many needs In one product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these and they work great. Example my siding is being installed and the workers needed to teach me to ask a question they just rang the doorbell and I could tell them exactly what they needed

    I would recommend this to a friend