Customer Ratings & Reviews

I have the luxury of working from home and used to always have to look out to see if my packages had arrived (since they didn’t always doorbell or knock). Now with the Ring doorbell I never have to second guess, it notifies me immediately. Other pluses: - You have the option to share/view your neighborhood’s Ring videos. I have seen my other neighbors robbed of shoes, packages, porch furniture, and their encounters with suspicious characters. - I got the Ring Pro which allows me to cut out from view areas in which not to monitor motion. My neighbors door is only 3 steps from my own so our driveways are only get closer since I live in a culdesac. If the Ring Pro didn’t have this feature I would have been getting notifications non-stop. - You have the ability to add more cameras and it’s easy to name each with the app. You can easily select the camera you want and see Live Feed. If you don’t have great WiFi signal near the Ring, get a WiFi extension. That fixed the occasional lag time.

The video itself comes in crystal clear and the setup was a breeze using the existing doorbell wiring. Dropped one star because even with motion zones set correctly there will be every once in awhile where motion does not trigger it from the driveway.

As a remote eyes we can see what is going on in front of the door and the time recording clear to know. Where ever I go I can see Ring signal icon on my cell phone so I can communicate through Ring device. Easy to set up the ring device. This is a good monitoring device at all.

Nice product! It was a breeze to set up. Probably took me 15-20 minutes to drill pilot holes and secure the plate to the wall, and wire it all up. Download the app and set up an account and you're up and running in no time. You can adjust the sensitivity for the motion detection and set it to detect "people only". It comes with a trial period to save your video history and then you have to buy an annual subscription after that. Overall, we love this video doorbell. It's great for piece of mind.

installation and setup probably took less than 20 minutes. It has a wide view field. Video is actually pretty good. I like having the live view, being able to talk through the doorbell, and like the option to review previous activity. Now the CONs. There is a several second delay on chimes and live view. Also, it has detections for both doorbell presses and "motion". While the doorbell works well, other than the delay, the motion is highly unreliable. Most of the time it reports motion there was actually nothing on the video, and there are plenty of times where it SHOULD have showed motion but did not. If I find a package from UPS or FEDEX under the doorbell but it did not detect motion, that feels like a problem. There are also a few times where it picked up cars driving by, like 100 feet away from the camera, and reported is as motion.

Clear picture in day. Black and white at night not as clear. Adjustable sensory area helps cover all areas, but needs something to desensitize the range. Mine picks up tree limbs blowing in the wind 20 ft from door and cars passing by on the street 40 ft away that triggers the motion defector. To see the recorded images, you have to add the $30/ year subscription. Have to be in a wifi area to get quick viewing of present images i.e. Someone at the door. Phone connection is too slow to make it usable if someone is at front door ringing the bell. Installation and set up was relatively easy. Took about an hour. My door bell screwed into brick so had to chisel out a bit of space for wires behind the unit. Overall satisfied with this product. Not so happy you have to subscribe to $30/ year service to see any recordings on your phone or tablet. Four of my neighbors have this Ring camera. While on vacation saw who came to door and who / when a package was delivered. That is what we got it for.

I've had one of these since launch. Image is clear in the day, night shots are fine, setup is super simple and guided via the app, almost no tools needed aside from what's included in the box. *Maybe the only irk to keep in mind would be that Ring products are MUCH better with a subscription. Normally, you'll get a motion alert and if you see it, cool. If you miss it, well you just don't get to see it ever. It's $100/year for cloud recording on unlimited (or close enough) devices. So it's a buy-more save-more approach.

Great product and nice video doorbell. High res picture and good night vision. Easy setup. BEWARE. You may need to upgrade you doorbell transformer to provide enough power to run the RING. My old transformer was not strong enough. A new one is about $15.

Installation: This was relatively easy to install. I mainly needed a more powerful drill and I had a concrete bit to line up the holes correctly to the wall outside of my home. Video and Motion Range: The video quality looks great and you can watch it live as palm trees sway in the front yard. It's also helpful that the zones can be adjusted so it doesn't pick up a car driving by each time. The alert is nice as well; whether motion detected or someone rang the doorbell.

Luckily my existing doorbell transformer was 16 volts, which is the minimum required. Also, it helped that the wood trim around my door has a slight angle to it which points the camera towards the center of the door. Otherwise, I would have had to fabricate a wedge or spend an additional $20 for the ones available online (15-30-45 degree angle kits). I have the sensitivity adjusted to the minimum (people only), any higher and it picks up movement of cars and trucks passing by on the street - even after I adjusted the motion zones. Picture in daytime is very good, except when the sun hits the porch in late afternoon causing shadows. At night, the infrared is much better than expected and you can see just about everything (in black and white). Overall, I would recommend.

A friend got one of these and liked it and recently had unwanted activity around my house. Bought one of these to try. It was simple to install and setup. It works great with a very decent picture even at night. Best feature is the quick notice as soon as it detects motion and since it is wired the video clip starts a couple seconds BEFORE the event occurs using its built in buffer. Bought another brand camera as well to use in other parts of the exterior but have now returned them and replacing with more ring devices.

My wife bought this for me to install at our daughters house. First installation was completed in about 15 minutes, but the doorbell never found the Ring network to connect to.. Called tech support and after going over everything determination was the Power Kit which gets installed in the existing doorbell chime was defective. Off to the store to exchange it and got lucky as there was only one left on the shelf. Second installation completed and this time the doorbell found the network and we were able to complete the initial install/setup. With everything set up on her iPhone we were impressed with the adjustable video capture area which helps prevent the doorbell from picking up cars on the street and people on the sidewalk. When she's at home you can hear the slight delay from the time she talks (living room couch isn't far from the front door) until it comes out the speaker on the doorbell, but not a big deal. Overall impressed with how easy the install went other than the bad power kit and the video quality

One of the best investments I’ve made all year. Installation is quick and easy. Video quality is good as long as you have a good WiFi signal. App alerts you within seconds of someone approaching the door. Great security feature for your house.

The doorbell was easy to install. It comes with multiple options/colors for faceplates as well as wedges. The security screw is a nice feature but it is tiny and installs from the bottom, which means you can lose it easily when unscrewing. Overall I am satisfied, but the vision could be a bit better at night. Daytime vision is very clear and motions are recorded for a good length of time.

After installing the Ring Pro Doorbell, we tested the live video. It had about a 2 second lag time and the video quality was poor. After troubleshooting and testing our WiFi strength, we contacted support via live chat online. They said there was a lot of interference and sent a Ring Chime Pro. The after trying multiple locations in our house for the WiFi extender the lag was reduce and the video was better. We ended up switching to our guest WiFi and that greatly improved the lag and video quality. We will try to move the router closer at a later date and see if that makes a difference.

We got this since my son was going into middle school and needed to be able to see when he left for school and got home. Great camera and easy to set up. 2 way speaker function is a great feature too. all in all very happy with purchase

Great video quality! Would love to be able to angle the view a little to point it downward a little for better front step coverage. Overall tho, love the quality & performance of Ring Pro. Very easy to set up!

Product would have gotten 5 stars but it sometimes has connection issues. I had to also buy the Ring Chime Pro to make it work a bit more consistently. Video quality is great and motion dectection works well.

Great product! Works well when motion settings are set based on visibility of front porch. The only down side is that very time we walk out and into our home it goes off. Easy to install and is plug and play.

Installation was fairly simple. The instructions were pretty basic, but more detailed help is available online. It took a little trial and error to get the motion detector sensitivity adjusted. I finally settled on the least sensitive setting. Anything more sensitive picked up cars passing by on the street about 30 feet away. Overall I am very satisfied with the Ring video door bell. I can check before I answer the door and see when deliveries are made even when I'm away. One slight negative is that by the time my phone alerts (via the Ring app) that there is someone at the door and I get the app open to respond, there is a significant delay. Often people have given up and are leaving by the time I can respond remotely.