Customer Ratings & Reviews
- Model:
- 8KPCS7-0000
- SKU:
- 6293685
to a friend
Customers are saying
Customers are delighted by the camera angle adjustment provided by the Video Doorbell Pro Wedge Kit. Users find it essential for achieving full coverage and avoiding unnecessary alerts, ensuring an optimal viewing perspective.
This summary was generated by AI based on customer reviews.
Misleading ad its for regular size Ring its slim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware only will fit the slim ring had to reorder a new one in the correct size. Now I have to wait until Monday to get it, take the one delivered back to the store to get refunded my money back. If I knew I was going to go thru all this I wouldn't of even order it. I wish they would of had it in store when I was at best buy to purchase new washer/dryer. I could of picked it up and saw it before I bought it and could tell if it was the right size. Now I have to be inconvenience by taking it back, then now waiting until Monday to get it sent to my home if I had it shipped to the store I wouldn't get it until Dec 27th. Need to be more detail in your ad so it doesn't happen to others. But now I have to waste time, money, gas to get out to best buy, then wait to put back up my ring door bell because the wedge we have won't fit it because its to skinny. It would cause water to get behind it. Wow!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello rdavis46,
Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring Video Doorbell Pro right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some assistance.
In this particular case, we’d suggest you reach out to Best Buy’s customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to the installation concerns you have described.
If you need assistance from Ring, Ring Community is our first peer-to-peer community online forum, giving our customers the ability to help one another and share their feedback directly with Ring.
We invite you to reach out at https://community.ring.com/ if any additional installation information is needed regarding your Ring device. We are eager to turn around your experience!
Thank you, Jamila with Ring.
