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Rating 2 out of 5 stars with 1 review
- Rated 2 out of 5 stars
More work than you expect
CHAILAHS Posted
There are okayish. They're kind of more work than you'd expect, and they're not really worth it. Once you see, like the kind of double sticky side and thing that you have to use it kind of not recommended
No, I would not recommend this to a friendThis review is from Ring - Window-Door Sensor Instant notifications on Amazon Sidewalk, no base station needed, Pro Monitoring sold separately 2pk - White
Brand response from Ring
Posted
Hi CHAILAHS.
We appreciate you taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. The features and technology provided by the Ring Window & Door Sensor are incredibly valuable and help provide you with peace of mind about your home security. We would like to ensure you are getting the most from your device.
It sounds like the device is not performing as expected. Regarding the adhesive, proper surface preparation before applying the adhesive can make a significant difference in performance. Cleaning the mounting area thoroughly and ensuring the installation takes place within a temperature range of 70°F to 100°F helps achieve a strong, lasting bond. After placing the sensor, press firmly on the back for two to three seconds. The adhesive needs 24 to 72 hours to reach full strength, and avoid exposing the sensor to water, chemicals, or extreme temperatures during the initial dwell period. If the sensor falls off within five minutes, ensure that the adhesive is being applied to a clean, moisture-free surface and that it is pressurized adequately.
For more information on your Ring Window & Door Sensor, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.