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Customer Ratings & Reviews

Model:
BT5-696-2
SKU:
6239176
Your price for this item is $20.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 3.7 out of 5 stars with 255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers highly value the Roadtripper Bluetooth FM transmitter's ease of use and Bluetooth connectivity, frequently praising its compact size and affordable price. However, some users reported issues with sound quality, FM transmission reliability, and signal strength, suggesting potential improvements in these areas. The device's ability to charge multiple devices and facilitate hands-free calling were also noted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-255 of 255 reviews
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work and didn’t support my radio was bad

    I would recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, this is Kaleb with Bracketron. I recommend tuning your FM radio to a station that has a lot of static already (therefore, one that is not already broadcasting audio). Then, once you tune your Roadtripper to the same station, it should cut out any static completely since it is not competing with any other broadcasts. If you need further assistance with your Roadtripper moving forwards, please reach out to [email protected] and we'd be happy to help! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Doesn’t work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work good , I have had nothing but issues with this

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      For best sound, we recommend turning the volume up on your device and then matching the volume on the radio. Please feel free to contact [email protected], one of our representatives would be happy to help you with a replacement.
      Thanks,
      Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Don't bother with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work, pain to set up, not worth the effort.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hello there, this is Kaleb with Bracketron. I'm sorry you had some trouble with your Roadtripper transmitter. If you have any specific questions on how to best use the device or set up, please don't hesitate to reach out to us at [email protected]! If this mount isn't the best for you, we would be happy to help you find a mount that best suits you. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    FM Bluetooth Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FM Bluetooth Receivee failed to find additional FM channels

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      When holding down the red button the transmitter, were you able to change the channel by pressing the volume keys on the side? Please feel free to contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    .it sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does not work I can’t chang the fm radio station

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi! If you still have your instructions, it is in the "Playing music on your phone" section. Press and hold the red "end call" button until the frequency flashes. Then, use the +/- keys to adjust the station to a quiet frequency. Pressing and holding the +/- keys will skip frequencies faster. It will automatically set after a few seconds. Once Bluetooth is paired and your radio matches the new station shown on the screen, you can play music on the bandwidth. Enjoy! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Would never connect to my Bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for about 10mins; the quality was terrible.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      For best sound, we recommend turning the volume up on your device and then matching the radio volume. Please feel free to contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intersect to much near wires and the USB connection

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      If there is a lot of static, the connection can usually be fixed by turning up the volume on your phone. If that does not resolve it, we will work with you to find a solution that meets your needs. Please reach out to [email protected], and one of our representatives will be happy to assist you. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend this device; it doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      What didn't work for you? If you can be more specific in an email to [email protected], we would be happy to advise on a solution or replace a defective product. We offer a great warranty and would be pleased to assist you. Thanks, Bracketron Support Bracketron

  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Stopped Working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked okay for a month and then stopped connecting.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! Connects seamlessly to both your phone and car stereo and has nice sound quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great for older vehicles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t want to spend the money to replace your radio this is a great option, easy set up, plug in and connect to Bluetooth, plays loud enough for me....has some background static but not enough to be an issue. Music and lyrics heard just fine, can be used with phone connected or not. I would buy again :) using for 2000 Nissan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work that well for me the call quality was not the best.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Static, static, static

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get rid of the sound of static. Followed directions that came with the device but directions didn't seem accurate. Thought I was doing something wrong until my 22 year old son tried to help me to no avail. Tried to return to Best Buy but they wouldn't refund/exchange even though it was defective. Not happy.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hello, this is Blaine @ Bracketron. We're sorry that this was your experience, please contact us direct so we may replace what sounds to be a defective Roadtripper!

      Call us: 952.230.0246 (Mon-Fri 8am - 5pm CST)
      Email us: [email protected] Bracketron

  • Rated 5 out of 5 stars

    Bluetooth fm transmitter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat bluetooth fm transmitter, good sound quality super convenient

    I would recommend this to a friend