This reviewer received promo considerations or sweepstakes entry for writing a review.
Product looks and feels quality, but finding support, and how-to videos for using on YouTube or the Internet browser, are very confusing and unavailable. I basically tried out my unit over some overspray paint on my vinyl floors and was unimpressed that in steam mode, with solution added, did nothing. I'm still very unclear on what is going on and how to use my product.
