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$999.99

Customer reviews

Rating 3.3 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐ — The Best Robot Vacuum I've Ever Owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought dozens of vacuum cleaners over the years and currently have three other robot vacuums in my home — so I don't say this lightly: the Qrevo Curv 2 Flow is hands-down my favorite. With two German Shepherds and a cat that sheds nonstop, keeping up with pet hair felt like a full-time job. This machine has been an absolute lifesaver. It tackles fur, dander, and everyday debris like nothing else I've tried. The suction power is impressive, the mopping function actually works, and it navigates around furniture and pet toys without getting stuck. If you have pets and you're on the fence, stop thinking and just get it. I wish I'd found this one sooner.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App was easy to use, it learns floor pattern fast and adapts well to changing environments! Also the remote video call feature is fun!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returning, sadly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not clean corners, too tall to go under any furniture, and doesn’t clean well in general. I read tons of reviews, had AI generate a comparison of several products on the market. Doesn’t perform like I was lead to believe it would.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      We hear you — struggling with corners, clearance, and overall cleaning performance is frustrating, especially when it doesn't match what you expected. We appreciate you doing your research, and we're sorry it didn't deliver. If you're open to it, our support team can help explore options or troubleshoot to improve performance. roborocksupport

  • Rated 1 out of 5 stars

    Incredibly Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Roborock vacuums over the years (I think this is #7?) and unfortunately this will be my last. While the cleaning performance was acceptable (it's taller than other robots and edge cleaning is lackluster) when it was operating normally, unfortunately the unit stopped recognizing it's dock a month after purchase. I'll look at competitor options for a roller style mop.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi,

      Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution.

      Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right.

      Best Regards, roborocksupport

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