Customer Ratings & Reviews

This is a great product there’s probably something better out now but we have had it for a year now and would buy it again

This is my favorite robo vac. I have owned multiple brands but this one is top. There is a lot of maintenance you have to do to keep it clean though

This vacuum cleaner and mop does a great job! Easy to setup and maintain.

We have three dogs. One being a husky who sheds every second of the day. This vacuum picks up all the hair with no problems! The mol feature is perfect. I have two rugs and the mop pad lifts when its on them.

It is costly than any other robot vacuum, but it is worth the investment. Mopping is very strong compared to other brands.

This is my 2nd Roborock. Love this one own two due to home size.

Definitely the smartest robot vacuum we have bought!

Finally a great product and it works as expected for mob and carpet

I’ve had Roborock models before with much better success. This machine has not once completed a clean without getting stuck (0/5 attempts). Mapping was fast but the obstacle avoidance is seriously lacking. Now I have an error 5 that can’t be cleared so either it malfunctioned or the bearings seized up. Complete disappointment especially at the price point.

An amazing addition to our home! First off, the thing looks classy and fits right in our living area. The setup was a breeze, and there have been no issues so far. The app is intuitive and makes it so easy to manage schedules/routines. The hair de-tangling system was a major highlight for me before buying, and I can confirm that it works super well.

Love Rocky! Super helpful cleaning after my messy kids!

Supper nice and definitely recommend this vacuum plus mop cleaner. Attention to detail cleaning

From day 1 it would sometimes have to retry docking a few times before it would work. Then after just a week it would fail to dock at all but would work if placed on the dock manually. Now it refuses to recognize the dock at all and will not charge, empty, or wash. I bought this to replace my Roborock S8 Pro Ultra that also had it's dock fail in the same way (just outside warranty of course) and this one of6 having the same issue almost immediately. A quick Google search shows there's a capacitor in the charging dock that fails and causes this issue, going back multiple generations to the S4/S5. You'd think years later they'd have fixed this issue but nope. Completely unacceptable for how much these stupid things cost. Such a shame because otherwise this robot is AMAZING.

Pretty awesome. Does a great job and the app is so easy to work

This turned out to be a great product. Detects wires and furniture's .Works gr8. Easy setup

Must cop this robo vac it does moatly everything good.

This is a smart and very functional self-cleaning machine. It could scan and position in the whole room properly and then start its work.

Excellent top end robot vacuum with both wet and dry capabilities

Held off upgrading from our Roborock S6 for quite some time waiting for this to launch. We have a household with a 9yr old, and 2 large dogs. Having a powerhouse floor cleaning solution is a must for a very busy household with not a lot of time. We have had this model for 5 months now, and overall it’s been really disappointing. First, the mapping is mediocre. It somehow ends up mapping away from certain edges that the S6 used to get to, leaving random spots missed. Second, the mopping is terrible, and that’s being kind. Even with the heaviest water useage, most frequent mop washing, and deepest settings…it just ends up pushing dirt around, and creating a consistent brown streak around the perimeter of our kitchen. If I could give it negative points here I would. The vacuum is not strong enough even when maxed to thoroughly clean our low pile rug, which was really disappointing as well considering how strong 18,500 PA suction should be. We have to go over our living room rug with our stick vac. The dust bin system is also flawed, forcing the bag to be kinked and not really ever filling to its maximum capacity before needing to be pulled and changed. I think the only thing I like about it is the dual rollers, which actually work very well for their intended purpose: no tangles. Outside of that….this thing sucks for the price and hype behind it. I can recommend it to anyone.

It's a great vacuum when you turn it on and its program to start cleaning without an app. For some reason, it doesn't like connecting to WiFi⁶. It kept saying WiFi password was wrong every time, and i tried and tried to connect. I also did many factory resets. And still didn't want to connect.