Customer Ratings & Reviews

The Roborock Qrevo has been a fantastic addition to my home. It does an excellent job vacuuming and mopping, keeping floors consistently clean with very little effort on my part. The suction power is strong, and it easily picks up dust, dirt, and everyday debris from both hard floors and carpets. The multifunctional dock is incredibly convenient and greatly reduces maintenance. The mapping and navigation are accurate, allowing the robot to clean efficiently without missing areas. The app is intuitive and makes it easy to schedule cleanings, customize settings, and manage different rooms. What I appreciate most is how much time it saves while still delivering great cleaning results. Overall, this is a high-quality, reliable robot vacuum and mop that performs exactly as advertised.

I have 3 shedding Dogs and I absolutely love this vacuum. I run the machine every night and wake up to a clean hair free floor. This vacuum has a deep clean feature that really cleans my rugs and small carpet area. It also has a feature to mop after vacuum and carpet settings. Everything can be set from the app on your phone. Keeps a good charge and navigates my 4 bedroom 3 bath home and it does all but one bedroom and bath on a full charge. So far I have only had to pull a small amount of dog hair from the roller (long haired dog). I order the all purpose floor cleaner for robot vacuum and it really shines, deotorizes, and cleans my floors. I do have to sweep out corners and from under furniture but that is not a problem. I have had 2 other robots (problems) and this one is the best of all. Highly recommended.

Great cleaning power, easy maintenance, and the self-emptying dock is a game changer. The suction is strong, the mop works well, and the anti-tangle brush really helps. Definitely worth it.

**⭐️⭐️⭐️⭐️⭐️ A Great Upgrade from My Previous Robot Vacuum!** I was a big fan of my previous iRobot, but when it started leaking water from the bottom, I decided it was time to try something new. I'm so glad I gave the Roborock Qrevo a chance! So far, I'm extremely happy with my purchase. The first thing I noticed is how much quieter it is compared to my previous robot vacuum. It does a great job vacuuming my rugs, and I love that it comes with extra mop pads so I can easily swap them out. Another huge plus is that I can run it at night while I'm getting ready for bed without being disturbed by the noise. Even when it empties the dustbin, it's surprisingly quiet, which is a big deal for me! The water tanks are also a great size. I only need to refill them about once a week, which makes maintenance easy and convenient. If I had to mention a couple of downsides, I wish it came with cleaning solution included, and the app takes a little more time to navigate and get used to. Overall, I'm very happy with my new Roborock Qrevo! It cleans well, runs quietly, and makes keeping my floors clean so much easier. Switching from iRobot was definitely worth it, and I would absolutely recommend it to anyone looking for a great robot vacuum and mop combo. **Five stars from me! ⭐️⭐️⭐️⭐️⭐️**

Wow wow wow! I LOVE this vac/mop. We have two dogs and three inside cats. One of the dogs is a Siberian and the other is a Belgian Malinois. Needless to say there is always fur in my house. We have had robot vacuums in the past and they always got stuck somewhere that we couldn’t find and needed constant maintenance and we didn’t know what the issue was etc. So at some point we just gave up having one. This is a new level of robot vacuum. Not only does it have an app that tells you what maintenance the robot needs, it has a ton of features that are super helpful! Not to mention the replacement parts are affordable. I haven’t mopped my floors since getting this amazing machine, and I haven’t needed to. My floors are always clean now! Of course it doesn’t get into the cracks and crevices, so we have to do deep cleaning every so often, but this is a little work horse! I have a single story, 2,000 sqft home and this robot has cleaned a total of 142,000 sqft since we bought it in early August. If you are on the fence, just do it. Just about cried when I went to my home office the first morning after it had vacuumed while we were all asleep, and there wasn’t a ton of husky fir for me to vacuum up first! It isn’t perfect by any stretch, but it sure is 1,000 times better than without.

This product is COMPLETE IN ANY WORDS! Clean and vacuum the little corners with the little brush that come with. The detergent is nothing expensive because the one gallón of water need half of the lid. Is white that looks really clean and desapire from the wall. It’s help full because you are working in your laptop and the robot Roborock is cleaning! Fantastic

I have owned both Shark & Bissell robot vacuums with mops & this ROBOROCK is 1000% better! We have owned it since July 2026 The app & user interface is far better to navigate, setup, schedule & customize. The robots mapping w/ the LIDAR is superb too. I recommend this model for anyone that has fur'babys in the home. We have 2 Mastiffs & 2 cats and this ROBOROCK vacuums daily . Mops twice a week & does a DEEP+ cleaning on Sat mornings. I only have to change/refill the mop water once every 10-14days & the vacuum debris bag every 3wks. We have hardwood floors & 5 area/runner rugs.

If your truly looking for a rumba that gives you a great vacuum and actual nice mop this is it. You get to have control of suction control and there is an actual mop head that wets and clean itself after each clean.

If you own any other brand, this one leaves it in the dust. Customizable cleaning, simple, maps really well. Different setting for different times of cleaning. Mops great and leaves floors incredibly clean.

I absolutely love this product, I have 3 dogs and a cat and life without my vacmop would just be a furry mess. It holds an upstairs and downstairs map and transitioning from one map to the other is easy. The only down side is having to carry the mop up and down for emptying or carrying the tower with so it runs the full clean cycle. Otherwise no complaints!

Excellent product. Been using it for about a month and it works just as advertised! Highly recommend it if you have pets or just want to keep your floors clean without the hassle of using a mop and bucket!

Really happy with this vacuum. It does a great job vacuuming and mopping, and I love that it empties and cleans itself. It saves me a lot of time. You do have to replace the mop heads occasionally, but overall it’s been a great purchase.

Really like this Roborock compared to other robot vacuums I've had. It cleans well for a home with 3 pets, maps quickly and doesn't make too much noise when it's running.

I was very excited about this purchase. Sadly, I’m not the happiest. It cleans great as far as vacuum and mop, but the avoidance of obstacles is absolutely terrible. It runs over cords, shirts. It’s gone over rubber bracelets, the magnet tiles in my son’s room. One thing I never had an issue when I had the iRobot was obstacle avoidance. Only reason I gave it three stars otherwise I would give it five

Rocky is a miracle. Vaccums and mops our LVP and throw rugs with ease, despite shedding Golden. No longer pay for house cleaning.

I had high expectations for my Roborock vacuum, especially considering the premium price. Unfortunately, those expectations were shattered almost immediately. Within the first month of ownership, the base unit broke. Instead of simply sending a replacement for the defective part or replacing the unit outright, Roborock required me to ship the entire system back for repair. For a product that costs hundreds of dollars, that warranty process is completely unreasonable. What has made the experience even worse is the amount of time it has taken. I have now been without the vacuum for more than a month, and I’m still waiting. I purchased this product to make my life easier, not to spend weeks dealing with customer service and living without something I paid a premium for. When a product fails almost immediately, customers shouldn’t be penalized by being forced into a lengthy repair process. A company that stands behind its products should replace defective units promptly, especially when they fail so soon after purchase. The vacuum may have impressive features, but none of that matters if the product breaks almost immediately and the warranty process leaves you without it for weeks. Customer service isn’t just about answering emails—it’s about taking care of customers when something goes wrong. Roborock failed miserably in that regard. I cannot recommend Roborock based on my experience. Before spending your money, ask yourself whether you’re comfortable being without your expensive vacuum for over a month if something goes wrong. I certainly wasn’t, and I wish I had known how poor their warranty support would be before making my purchase.

Works great. Easy to set up and program. Very user friendly.

An absolute game-changer for a busy household! ​Product Review ​My family and I absolutely love this robot vacuum and mop! Keeping up with the floors used to be a never-ending chore, but this has completely changed the game for our household. ​The 10,000Pa suction handles everything effortlessly, and the anti-tangle brush is a lifesaver. What we love most is the multifunctional dock it truly makes the whole process hands-free by self-emptying and managing the mop cleaning on its own. It navigates perfectly around the house, and the floors have never looked better. If you have a busy home and want to save tons of time, this is worth every single penny. Highly recommend!

It does a great job, floor looks & feels clean when it is done. Requires very little effort to set up and maintain. It does not use a ton of water when it mops, and it dries the floor behind itself. I linked it to my Amazon Alexa so I can say "Hey Alexa, have my Roborock vacuum" to my Amazon Echo. The app lets you set up routines. For example, I have mine set to vacuum every other day and mop three times a week. It maps the house well even without cameras and AI. When the cat walks in front of it, the vacuum goes around the cat. It doesn't typically touch walls and such it vacuums around. It gets close and has a little flexible sweeper arm that gets even closer to objects, so for the most part tangling and such is not an issue. But if there is a tangle, it will alert you and turn off until you address it. If I could recommend an improvement, I would recommend that the app that you install on your phone to be made more intuitive. It's not very difficult to operate, it is just some things would make sense displayed in a different manner or in a different set up. However, the functionality of the product is great.

This Roborock has made cleaning my home much easier. It has strong suction, cleans and mops the floors very well, and the multifunctional dock saves me a lot of time. It is easy to use, works efficiently, and the anti-tangle brush is very helpful. I am very satisfied with this purchase and would definitely recommend it.