Customer Ratings & Reviews

The Roborock Qrevo has been a fantastic addition to my home. It does an excellent job vacuuming and mopping, keeping floors consistently clean with very little effort on my part. The suction power is strong, and it easily picks up dust, dirt, and everyday debris from both hard floors and carpets. The multifunctional dock is incredibly convenient and greatly reduces maintenance. The mapping and navigation are accurate, allowing the robot to clean efficiently without missing areas. The app is intuitive and makes it easy to schedule cleanings, customize settings, and manage different rooms. What I appreciate most is how much time it saves while still delivering great cleaning results. Overall, this is a high-quality, reliable robot vacuum and mop that performs exactly as advertised.

I have 3 shedding Dogs and I absolutely love this vacuum. I run the machine every night and wake up to a clean hair free floor. This vacuum has a deep clean feature that really cleans my rugs and small carpet area. It also has a feature to mop after vacuum and carpet settings. Everything can be set from the app on your phone. Keeps a good charge and navigates my 4 bedroom 3 bath home and it does all but one bedroom and bath on a full charge. So far I have only had to pull a small amount of dog hair from the roller (long haired dog). I order the all purpose floor cleaner for robot vacuum and it really shines, deotorizes, and cleans my floors. I do have to sweep out corners and from under furniture but that is not a problem. I have had 2 other robots (problems) and this one is the best of all. Highly recommended.

Great cleaning power, easy maintenance, and the self-emptying dock is a game changer. The suction is strong, the mop works well, and the anti-tangle brush really helps. Definitely worth it.

If your truly looking for a rumba that gives you a great vacuum and actual nice mop this is it. You get to have control of suction control and there is an actual mop head that wets and clean itself after each clean.

Excellent product. Been using it for about a month and it works just as advertised! Highly recommend it if you have pets or just want to keep your floors clean without the hassle of using a mop and bucket!

I had high expectations for my Roborock vacuum, especially considering the premium price. Unfortunately, those expectations were shattered almost immediately. Within the first month of ownership, the base unit broke. Instead of simply sending a replacement for the defective part or replacing the unit outright, Roborock required me to ship the entire system back for repair. For a product that costs hundreds of dollars, that warranty process is completely unreasonable. What has made the experience even worse is the amount of time it has taken. I have now been without the vacuum for more than a month, and I’m still waiting. I purchased this product to make my life easier, not to spend weeks dealing with customer service and living without something I paid a premium for. When a product fails almost immediately, customers shouldn’t be penalized by being forced into a lengthy repair process. A company that stands behind its products should replace defective units promptly, especially when they fail so soon after purchase. The vacuum may have impressive features, but none of that matters if the product breaks almost immediately and the warranty process leaves you without it for weeks. Customer service isn’t just about answering emails—it’s about taking care of customers when something goes wrong. Roborock failed miserably in that regard. I cannot recommend Roborock based on my experience. Before spending your money, ask yourself whether you’re comfortable being without your expensive vacuum for over a month if something goes wrong. I certainly wasn’t, and I wish I had known how poor their warranty support would be before making my purchase.

Works great. Easy to set up and program. Very user friendly.

An absolute game-changer for a busy household! ​Product Review ​My family and I absolutely love this robot vacuum and mop! Keeping up with the floors used to be a never-ending chore, but this has completely changed the game for our household. ​The 10,000Pa suction handles everything effortlessly, and the anti-tangle brush is a lifesaver. What we love most is the multifunctional dock it truly makes the whole process hands-free by self-emptying and managing the mop cleaning on its own. It navigates perfectly around the house, and the floors have never looked better. If you have a busy home and want to save tons of time, this is worth every single penny. Highly recommend!

I’m extremely impressed with the Roborock Qrevo Series Robot Vacuum & Mop. It exceeded my expectations in every way. The vacuum power is excellent and picks up dust, pet hair, and debris with ease. The mopping function also does a fantastic job, leaving my floors clean and fresh. Navigation is smart and efficient, covering the whole house without missing spots. Setup was simple, and the app is user-friendly. This has saved me so much time and effort. Highly recommended for anyone who wants powerful cleaning with convenience.

I had another robot for years and it was time for an upgrade. I did a lot of research before deciding on this one. This robot is pretty silent and moves around fairly fast. I have it set to vacuum and mop at the same time. It cleans so well, I can’t remember the last time I manually had to mop lol. My husband got me another one for the 2nd floor.. it definitely is worth it.

I’m very happy with this Roborock robot vacuum and mop. It has strong suction and picks up dust, hair, and debris easily from both floors and carpets. The anti-tangle brush is great, especially if you have long hair in the house. The multifunctional dock is my favorite part. It automatically empties the dustbin and cleans the mop, which makes cleaning so much easier and saves a lot of time. The navigation is also very smart and it moves smoothly around furniture. Overall, it keeps my home clean with very little effort. I definitely recommend it!

I already had a Roborock and was very pleased with its performance. I purchased this one because of the convenience of having it vacuum and mop without having to add the mop. It has done a great job. I have 2 dogs and it picks up all the stray hair daily and mops up twice a week. It goes seamlessly from room to room. Previously I had to eliminate space because of having area rugs. This cleaner retracts its mop heads to go over the rugs so that it can mop all areas of the rooms. Would recommend!

I was thinking for a few months about this robot vacuum and than i pulled the plug. Best decision ever!! It is worth every $. The mop is actually mopping and the fact that the mops lift over when it goes over the rugs its everything. I would buy it again!

The best product I’ve ever bought. I tried two other brands beforehand, and this one is the best—it’s ideal if you have pets. The surface comes out completely clean, with zero annoying noise and zero unpleasant odors. Highly recommended.

The Roborock has lived up to the reviews. It vacuums both area rugs, tile and laminate very well. The mop function leaves the floors very clean. It does sense the rugs and lift the wash pads so the rug does not get wet. The self emptying features are very nice. The only negative that we have is that the app is not as intuitive as we hoped so it did take a bit of time but we're very pleased with the product.

I have super long, thick hair and a husky so you can imagine what the Hair situation is like in here… I had two robot vacuums that would run simultaneously around here and did half the work of this one. This one is AMAZING. The self empty function is awesome, vaccuum strong, and it cleans the mop. It also climbs over the legs of my table with ease! My others would get caught on the carpet. The technology is unreal and mapping is perfection. Worth the extra $$ i got mine on a great sale

love this robot for the fact that it saves me time on my daily chores. I have 5 frenchies and they do shed, there is dandruff, they run in and out of the house and bring all the dust and dirt and so I have to do daily vacuuming or sweeping and this little fella does the job for me! I have 2 schedules set up for me - daily vacuum at around 4 pm, so when I come home after 5 pm my floors are already clean and the other schedule is vac and mop, that is done twice a week at 8 pm. That way all the noise is done by 9:30 pm and I can wake up to a nice clean floor. Personally for me it saves me a lot of headache and time. So for me and my house it was worth the investment.

Love how it actually learns the house layout. Does a great job going back to the dock to empty and clean itself as many times as needed during a cleaning session. Does a great job mopping wood and tile floors. Does better than our roombas do with bathroom rugs. App is easy to use with no hiccups so far. Easy ratio to remember for cleaning solution - sucks it isn't carried in stores and have to order.

I have hardwood floors and a cat, so this vacuum and mop combo has helped tremendously. The Roborock has saved me a lot of time and keeps my place consistently cleaner. I usually just pick up any cables or small items before it runs, then come back to freshly cleaned floors. The vacuuming and mopping features work really well together, especially for pet hair and daily dust. Definitely one of the best additions I’ve made for keeping my home clean with less effort.

Great robot vacuum. Great suction. Low noise. Easy to program.