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Customer Ratings & Reviews

Rocketfish™ - 24' 4K UltraHD/HDR In-Wall Rated HDMI Cable - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 887 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 887 Reviews
  • Rating: 1 out of 5 stars

    Defective, requiring expensive reinstallation.

    Posted
    HRSinWI
    • My Best Buy® Elite MemberElite Member

    I bought two of these cables for a home theater installation that involved fishing the cables from a cabinet with a cable box and Blu-ray player, down to the basement, across, and up to a TV mounted on the wall. The cable is certified for in-wall use, by the way. A little while after installation, one signal source became intermittent. Jiggling the cable at the TV input caused the picture to cut in and out. Just to be sure it wasn't the TV's HDMI port, I switched cables at the sources, and the second cable was fine. Going back to the first cable brought back the problem, so it was the cable, not the HDMI port, that was at fault. I called Rocketfish to request some sort of compensation for the repair (other than just replacing the cable). I was told nothing could be done since the warranty doesn't cover consequential damages. Both Rocketfish's quality control and failure to stand behind their product are troubling for such a premium-priced cable, and I will not be buying anything from Rocketfish in the future.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Expensive and unreliable

    Posted
    BBEliteMmbr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased a new Qled tv to mount over my fireplace. I purchased two of these hdmi cables for an in-wall installation. They were rated for an in-wall installation, felt expensive as they look and recommended by a BB employee. I wanted to make sure I purchased the most durable cables since snaking more wires behind the wall will be difficult in the future and I want it done right from the start. After less than a month of usage both cables stopped working about a week apart. I do not use my fireplace and have not unplugged it from the source other than to troubleshoot it. I do not recommend this product and rather go with a cheap price dynex hdmi cable that I’ve had for many years with no issue and provides the same video/audio quality from my Xbox one x. Please learn from my mistake and do not spend a premium for this unreliable product. I’ve read other reviews on Amazon of this product with similar issue.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    used on projector

    Posted
    SilverStalion
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased my first one together with the projector after installing everything I had problems with the signal staying on or coming on at all. I ran the cable in wall, above ceiling, and plug it in and it would not send signal to projector. I started ruling out item by item ps3, projectors, AV receiver, rca cables, well it ended up being a bad HDMI if I went and wiggled/jiggled/moved the HDMI connection where it connected to the AVR the signal would come on. Well long story short I took it back exchanged it and the second one worked flawlessly without any other modifications except replacing this hdmi. It sends good signal and more than anything it stays on without me having to mess with it. It is heavy cable and it can be a pain running it and connecting it to your electronics. I would not buy it again for the price. But I was in a hurry.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good for a long HDMI connection

    Posted
    Hank
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My TV is approximately 22 feet away from my A/V receiver, so I needed a long HDMI cable to connect them. Some older HDMI cables are not capable of carrying a 4K TV signal over such a long distance; this one IS capable of doing so. One warning - one end of this cable is faintly marked "display" and the other end is faintly marked "source." It is important to connect the end marked "display" to the TV, and the "source" end to the source device (A/V receiver, Blu-ray player or set-top box), and not vice-versa. Otherwise, this cable won't work, and you'll see a black picture. With older types of HDMI cables, it doesn't matter which end you connect (but the older types won't be able to carry a 4K signal over a long distance).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Cable

    Posted
    joeBack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    our privacy is important to Best Buy. For more information on how Best Buy protects your privacy, steps you can take to protect your personal information and alerts on privacy risks facing consumers, please visit the Best Buy Privacy Hub. FREE 2-DAY SHIPPING: *See BestBuy.com/Shipping for full details. EXPERT SERVICE. UNBEATABLE PRICE.: *See details at BestBuy.com/PriceMatchGuarantee. MY BEST BUY BONUS POINTS: *Incorrectly entered My Best Buy Membership IDs will not get points. This e-mail is a Best Buy advertisement. If you no longer wish to receive our marketing e-mails, unsubscribe here. If you have difficulty with the unsubscribe link, you may also send an e-mail to PrivacyManager@bestbuy.com. For more information, read our Privacy Policy or call 1-888-BEST BUY.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Durability / Quality issues

    Posted
    AVEnthusiast
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have prior experience as a home theater installer and A/V manager. I purchased two of these cables for a home theater upgrade and within a couple weeks they both went out on me and I had to return them. I’m not entirely sure the cause, but I tend to be fairly delicate with running long runs of wire, still, an HDMI cable should be able to handle basic wear and tear (especially for the cost). The last cable was working fine until I had to unplug it and drop to a lower shelf. That little bit of movement was enough to stop it from working. It’s also worth mentioning that anything beyond 12 feet is really asking for it too, but if they can’t make reliable cables, then they shouldn’t be selling them.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad Cord(s)

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased with cord with a new 4K tv in December. It worked well fir a few monthd with my 4K Apple TV, but now the pucture is fuzzy. Thinking it was the apple tv i hooked it up with my dvd player and the picture is still fuzzy. I have another rocketfish cord that works fin for both my apple tv & dvd player. I purchased another rocketfish cable that had also gone bad - same fuzzy picture. I now have 2 identical ricketfish cables that have gone bad that I payed over $100 for each. Both cords have gone bad in less than a year. I recommend using another cable.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product for the price

    Posted
    MrMike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I thought the 12' HDMI cable I already had would be enough to allow for the new placement of my TV above the remodeled mantle. Not even close. The extra length was just what was needed. Also needed 4K approved and a sturdy casing as I had a rough route through the wall to navigate. This product was a good value that met all my criteria.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality HDMI cable

    Posted
    Kyle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It took two trips to Best Buy to get this cable as the first cable had poor video/sound quality across multiple devices I tried. Best Buy exchanged it no questions asked. Second cable has been great with the quality. I run the cable in wall to my basement. Heavy duty cable made it a little difficult in tight spots to not pinch the cable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does what it should

    Posted
    sirhawkeye64
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    For the most part, does what it should, however please note that gold plated cables (below 25 ft) doesn't matter (gold plated or not). Gold plating does help with transmission over longer distances, but I don't think you'll see a difference at or under 25 ft as the insulation around the wiring is the important part. Since that's the case, buy a decent (but not super expensive) cable, and save some money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Premium HDMI at a Premium Price

    Posted
    familiewilson
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We need a long HDMI cable in the office thanks to the silly design of one of our conference rooms. This was the longest one available at our local store but the price ... oye ... pretty expensive. Good thing for Best Buy we needed it that day or else I would have procured something cheaper from one of the various online retailers who sells these. That said, this cable works and has performed without issue.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Wish I had gotten the Cinnamon Cable

    Posted
    Susan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought Cinnamon cables but they weren't long enough according to the technician who came to install my tv and equipment. He didnt have Cinnamon cables in the length needed so recommended these Rocket Fish Cables. They work...but on HD DVD's etc I think they lack in transmitting high action motion and true blacks.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great picture and sound with this cable

    Posted
    DaveinVA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this cable to connect my new LG 55" OLED TV to a Tivo Bolt (both of which I also purchased at BB). Though I had done my homework on all of the devices I purchased, I was pleasantly surprised at the picture and sound quality. Though this cable was not the cheapest one at Best Buy, it was not the most expensive either and works great.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sadly (reason unknown) this product did NOT work

    Posted
    Jamesa1v2v
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I took this product home and hooked it up - a VERY simple procedure, BUT it did NOT work. I returned it (with absolutely NO problems at the store) and replaced it with a 12 footer. THAT WORKED! While I have NO idea "why" the cable did NOT function, the staff at South Huntington, NY's store went out of their way to assist!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    fixed my problem

    Posted
    desertsnax
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was having problems with my picture and audio with the HDMI cables I bought from Home Depot even though they were the best ones they offered. These were not the most expensive ones Best Buy has to offer but not cheap either. They were a little more expensive than the top grade at Home Depot but the difference in picture quality is amazing. I will buy these from now on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Effective solution to long source-screen distance

    Posted
    sciguy64
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this to connect a desktop tower to my TV. The tower, for aesthetic and functional reasons, needed to be placed at a significant distance from the TV but I wanted to maintain a crisp picture and fast update time. This cable certainly provided that, allowing me to have great picture and provided enough length that I could place it along the walls and out of the way.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for our conference meetings

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This cable has really helped my team at work with our conferencing problems. Our conference room doesn't have a cable for the projector, and we didn't have one long enough to go from the plug to allow someone from the opposite end of the table to present. This cable solved that little dilemma. Also, it has amazing quality for the price. 5+ stars!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke in 3 months

    Posted
    FacilitiesProfessional
    • My Best Buy® Elite Plus MemberElite Plus Member

    We used this at my office in a conference room. It was plugged into a TV and then the other end was used by multiple users to display presentations. The cable was not moved or handled harshly, yet it shorted out after three months. The warranty excludes use in a place of business, so we had to take a loss on the $130. I DO NOT recommend buying for a business use.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Heavy Duty

    Posted
    ProZoomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It really hurt spending so much on this cable but I can't afford to not have a reliable cable that provides the best picture. This cable is thicker than most and because of that is pretty stiff, really holds the boxed up coiled shape. That's not a negative for me but more of a testament to its durability.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible Experience

    Posted
    ThomsonFamily
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Broken right out of the box....super frustrating as my AV guy installed it through the wall conduit and I had to pay them for extra time to diagnose the problem and remove/replace this cable with another one. Probably cost me an extra $200 in time and trip to store to purchase a replacement. Please get it right Rocketfish!

    No, I would not recommend this to a friend