Customer Ratings & Reviews

It's very cool is just amazing, how amazing the comfort of the console is, it's exactly like an Xbox controller.

I love it, it is more than I thought, I can take it on all my business trips and entertain myself while I am at the hotel.

The ROG Xbox Ally 7" FHD 120Hz Gaming Handheld - AMD Ryzen Z2 A Processor - 16GB with 512GB SSD - Windows is a fun and capable portable gaming system that lets you play your games from Epic, Steam, GOG, or MS Game Pass / Windows Store. At its heart, this is a Windows device, so initial setup after first turning the device on is going through the Windows 11 setup process just like when you're setting up a new PC. Being that this is a gaming controller and doesn't have a physical keyboard or mouse like a PC would have it takes a little longer when you need to interact with the Windows UI. The touchscreen helps quite a lot with this process! Windows will pop-up a virtual keyboard that works pretty well when you need to enter user information. Once you're connected to your Wi-Fi the device will install any necessary updates. The process took me about an hour or so. A device update downloaded and updated itself with several reboots. Once the device is all setup and Windows and the device updates are complete you can launch the already installed Xbox for PC software. The device comes with a 3-month Game Pass Premium subscription included which will instantly give you access to hundreds of games! Steam is also already on the device so you can login to that and access all of your Steam games. The Armory Crate software that comes with the device lets you install other game clients like GOG, EPIC, EA, Ubisoft and Battle.net. The Armory Crate software is pretty awesome and lets you control about every aspect of the device. Things like Performance of the GPU, Lighting, Audio, Calibration of the controls, Aura Sync to sync your lighting with other devices or in-game effects and many more options. You could spend hours tweaking the device if you want to. There is also an Update Center which will keep your device updated with device updates from Asus. I was able to install and play games from Steam, Epic, and the Xbox app that I had purchased through the Windows Store previously. All the games I installed played excellent and the controller support was great. So far, I've installed and played Fortnite, Rise of the Tomb Raider, Borderlands 2, Darksiders Warmastered Edition and Spyro Reignited. All the games played smooth 50-60 fps and look crystal clear on the 120Hz IPS display! Even on battery power when the GPU kicks down a notch by default, I was pleasantly surprised that gameplay was still very smooth and didn't have a noticeable downgrade. I was able to get about 2.5 hrs. of gameplay with Fortnite from full charge to device shutting down with medium brightness on the display. Playing a less GPU intensive game will just increase that gametime. The device charged from 0 to 100% in approx. 2 hrs. on the included charger. Overall, I'm quite impressed with the 3D performance and it's better than what I was expecting! The external speakers do a pretty decent job with game sounds or listening to music / watching a movie, and the Dolby software lets you adjust the EQ settings. There is a 3.5mm audio jack for headphones and of course Bluetooth for connecting wireless devices like earbuds, headphones, or an external kb/mouse. There is a microSD slot for extra storage and 2 USB-C ports. One is used for charging the device. It would've been nice to see an HDMI port and maybe 1 or 2 regular USB 3 ports. If you wanted to use this as your PC and connect it to an external monitor, you'll most likely need to purchase a port extender type device to adds extra ports and connects to the USB-C port. Spec wise, it's setup pretty well to be used as a PC if one wanted to use it for that. It fits great in front of my main PC monitor as an extra device and I can 3D print a stand for it. The device feels pretty comfortable in the hands and feels well-made. It's fairly light at 1.6 lbs. I believe. The various buttons on the device make it easy to bring up your favorite game launcher and are configurable in the Armory Crate software. The cooling seems to be excellent with 2 fan slots and plenty of venting on the underside of the device. It's very quiet and I couldn't even hear the fans when gaming. Considering this is the lower priced and specced configuration of the ROG Xbox Ally I am quite impressed with its performance! I think for $599 this is an excellent deal for anyone looking for a portable gaming device for PC gaming!

I love my ROG Xbox Ally console, it's super cool and I can take it everywhere, it's the best purchase ever.

There was entirely too much marketing for these as being a handheld Xbox gaming device, but there is not enough emphasis on how removed these devices are from the console - any memberships that aren't for PC will need to be upgraded to include PC or the device is limited to whatever subscriptions that encompass PC already. It's extremely disappointing to pay as much money for a device that is as limited as I find this to be. Microsoft is slow enough to catch onto the hype of handheld gaming, but the overall disappointment the release of the ROG Ally has been ugly, so I hope they get the hint.

I've been using it for the past days and i love this machine so far. The grip to olay it feels just like holding a xbox controller. Also i recommend to use in monitor thats what i'm looking foward to do by getting the rest of hardware that i might need to have the great experience. Also i'm a Streamer and provides me a lot of tools when it becomes to stream edit amd create content.

We love this! We do have other cheaper consoles we probably utilize more as a family, but if you’re an avid gamer and desire steam this is worth it. We bought for sea of thieves and probably wouldn’t have spent so much if we weren’t trying to wirelessly play.

Love this unit plays every game i want its a must have

This is an amazing PC. There are so many different open box items that you could get from Best Buy just to see what they have available and make sure you put warranty on it and you have an amazing product in your hands.

Amazing machine! Great for gaming Xbox cloud online! Also run native pc game! I installed RDR2 and runs flawless! Tried cyberpunk on pc and also runs smooth! Windows runs perfect! Runs about any program you need it to!

Absolutely great handheld product. I love it a lot.

My son absolutely loves this and it’s great that it’s portable and we can take it anywhere. I can also use it to serve the web, but it’s a great platform with the Xbox!

Hardware absolutely solid. Software absolutely horrid. They slapped windows 11 and all it's bloatware on this and it is absolutely cursed. Took me 16 hours in total of trouble shooting just to get it to function and I still run into device/game breaking problems. This legit feels like I got scammed. Stay away and get a steam deck if you can afford it. Playing it on "Turbo" mode is really the only way to play any sort of triple A game - which will crush your battery life within like an hour, maybe two.

As the other truthful reviews will suggest: don't buy this product unless you: only want to play Xbox games or Xbox PC game well, only want cloud games to be functioning fairly well (which means they play well uninstalled only and are prone to connection issues), you have good internet because you will mainly be only doing cloud games, you want to continuously pay for Game Pass Ultimate forever (which is currently $30 a mo), and are okay with this thing playing only 30% of PC games well at low graphics only - and not on a monitor (on the handheld only). I called Best Buy and reached out to the manufacturer in a live chat before this purchase with all of my questions and was blatantly lied to. This does not play PC - false advertising. Here's what it can't play: It can't play Eve Online (came out in 2003), Star Wars the Old Republic (2011), Halo Infinite (unless cloud only - can't play installed its 30 frames max), Delta Force (the installed PC version) - and I only tried about 7-8 games and it failed 4 of them. It stutters, lags, skips, crashes, resets the device. I wish I can upload videos. Yes, I followed all the tutorials on how to best run the games from people online and the manufacturer - I have a computer sci degree so I know how to work computers. This is a fail, and a false advertisement - and I know I didn't get a dud because reddit conversations show me everyone is having these issues. Just look at what percentage of people would recommend this product - I'm returning it for a refund.

Honestly love it does take time to get used to it and adjust it the way you want it to be

The console is very good and the customer service in the store is excellent. I 100% recommend the console and Best Buy to buy it from.

Works great, best buy was very knowledgeable. Helped with all my questions

If you’re lucky depending on the AAA game you play you’ll get 50fps on LOW settings. I was deeply misled on the performance of the device by YouTubers. If you play only AAA games do not buy this. I will be returning this and getting the X. 3 games and the storage is pretty much used up. Wouldn’t recommend to anyone unless you play indie games.

I think this an excellent device. It plays games well, gives extra storage space, extra battery life and a the Xbox theme is nice.

Amazing! I was conflicted between this and the XAX but this is perfect for what I wanted to use it for.