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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 540 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent picture quality, ease of setup, and smart TV features. They also appreciate its lightweight design, suitable size, and wide app availability. However, some users report issues with slow performance and connectivity problems. Additionally, the viewing angle can be limited, causing colors to appear washed out from the side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 540 reviews
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Worst TV I have ever owned!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible TV! I had had Roku TVs in the past and have never had problems, until I encountered this one. There are audios issues with the sound matching up to the people speaking on the TV. It constantly lags and there is sometimes a delay between the remote and tv communicating. In addition, the sound will go out, and I have to unplug the TV for a few minutes then plug back in to work. And just for reference, I have business speed WiFi with the modem in the same room as the TV, so there is definitely no issues on my end. I’m just so disappointed and feel like I just wasted $180. Do better Roku!!!

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Andrea, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist.

      Thanks!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Tv 40

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv . Greatest resolution.. you need to buy one too.. dont think more. Just buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku 40" class select series full HD smart Roku tv was a great buy.It makes streaming so much easier. I like Roku tvs, all my tvs are Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall service!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great! The Geek Squad who mounted our flat screen was superior!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv love the new features and format great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product is what I purchased from Roku from Best buy in Dedham, MA

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's just okay.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an okay tv. It's for the bedroom, so I cope with it. The apps freeze to much when FF or Rewinding. I wouldn't recommend. I'd go with a better brand.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello! Thank you for sharing your experience with us. For a quick fix, it is imperative to ensure that your device is operating on the latest software version. This will significantly enhance its functionality and provide access to the most recent features. To verify, navigate to Home > Settings > System > Software Update > Check Now. Additionally, reinstallation of the affected channel is recommended. Moreover, it is essential to ascertain the stability of your Wi-Fi connection to enable uninterrupted streaming. For further guidance, please refer to the following link: https://support.roku.com/article/208755548#section-0. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
      Thank you!
      Elmer, Roku Customer Advocate roku

  • Rated 2 out of 5 stars

    Eh, it’s a tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics aren’t too bad. Biggest problem is the tv will randomly turn back on after being powered off. Leaving you having to physically unplug the thing

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Rey, thanks for letting us know about your experience. This isn't considered normal behavior, and we would like to learn more about the issue. Please visit us online at support.roku.com/contactus to connect with an agent who can assist in troubleshooting the issue. Together, we will sort this out! Elmer Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    The worst Roku tv ever made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the price is low, but it is still the worst Roku tv I've ever used. The features it's missing are on the software side, so it doesn't make sense to cut them for a cheap model. I understand cutting hardware features to save money but to go in there and remove software features would cost the company more than just leaving them. For instance, this TV doesn't have a sleep timer. I was pretty sure that every TV made since at least the 90s had a sleep timer. But nope, not this one. When I first got the TV I plugged a Chromecast into it. I didn't once actually use it but for some reason the tv started defaulting to that input every time I turned it on. That was annoying so I took it out in hopes it would default to the home screen. Nope. Now it defaults to the input the Chromecast used to be and just tells you there's no signal. This TV is being used by a gentleman with mental disabilities and he struggles because of those two things I mentioned. I would have returned it for a different model but the TV sat in a box for 2 weeks before being used and by the time we discovered the shortcomings it was past it's return period. This is an extremely disappointing experience with a product that I've generally had good experiences with other products from the same company. If I was Roku I'd be embarrassed to offer a product like this. There's better options available for cheap TVs, don't get this one it's completely worthless. SERIOUSLY WHERE IS THE DANG SLEEP TIMER!?!?!?!?

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there! We appreciate you sharing with us and are here to help. You are correct that the majority of TV sets are equipped with sleep timer features. The same goes for Roku TV brands. To configure the sleep timer on a Roku TV, please follow these steps: press the Home button, navigate to Settings, select System, then Time, and finally, Sleep Timer. You will have the option to choose a time interval of 30 minutes, 1 hour, 1.5 hours, 2 hours, or 3 hours. For further information regarding these features, you may refer to https://support.roku.com/article/360037935214. If need further assistance or question that you would like us to address, You can visit us online at http://support.roku.com/contactus
      Thanks!
      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of setup, Picture quality
    Cons mentioned:
    Performance, Viewing angle

    Rated 3 out of 5 stars

    Good Budget HD TV if you have the patience.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a budget 40=43" Full HD TV. Found a number of good reviews on the 2023 Roku. Checked out Best Buy, my go to. Purchased this 2024 model for $199. Easy set up, very good color and picture..Terrific when viewed head on but loses from the angle. The downside, kept losing its sound. Thought it was a defective remote mute button. Returned it when I could not resolve. Later found a blogg that mentioned same problem. Their fix, unplug the TV and re-power. Went back and purchased a 2nd Roku on sale at BB for Memorial Day. Same thing happened with the new one but unplugging fixed it. TV is a good buy if you have the patience to bear with this glitch.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Michael, thanks for sharing your feedback with us! We appreciate you letting us know about the audio issues, though this sounds a bit unusual. It sounds like you were able to get the audio resolved but if this occurs again, we'd like to learn more so that we can help. As always, don't hesitate to reach out to our team at support.roku.com/contactus so that we can assist. Thanks for your continued support and Happy Streaming! Roku Customer Advocate roku

  • Pros mentioned:
    Ease of setup, Picture quality

    Rated 5 out of 5 stars

    Perfect Budget Smart TV – Simple and Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Title:** Perfect Budget Smart TV – Simple and Reliable **Review:** This Roku TV is exactly what I was looking for. Setup took just a few minutes and everything was ready to go right out of the box. The interface is super easy to use, and having all the streaming apps built in makes it really convenient. Picture quality is solid for a Full HD TV, especially at this price point. It’s great for everyday watching, whether it’s streaming shows, movies, or even casual gaming. The menu is smooth and responsive, which is something I’ve had issues with on other budget TVs. Overall, it’s a great value and does exactly what it’s supposed to do without any hassle. Perfect for a bedroom or secondary TV.

    I would recommend this to a friend
  • Pros mentioned:
    App availability, Picture quality

    Rated 5 out of 5 stars

    Solid TV For The Price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is a solid TV for the price. It's max output is 1080p. The picture is crisp for the most part. I previously had a 4K TV that broke a week ago. I can say that there is a substantial difference between 4K and 1080p. 1080p isn't as refined as 4K, but it still does the job. The sound quality holds up well compared to my previous TV. You can choose from the TV speakers, optical, and a home audio system of your choosing. You can also set various times and wallpapers on your screen. You have access to hundreds of apps in the Streaming Store. The ones I've used so far hold up well. Except for the occasional lag. You can label each of your inputs if you choose. I have one of my HDMI Connections labeled as PlayStation 5. Speaking of PlayStation, as far as a gaming TV goes, the Roku works just fine. This particular model isn't capable of taking full advantage of the PS5's functions. But, my PS5 still works well with this model. Sound quality kinda dipped a bit. A quick adjustment in the settings evened it out from what I can tell. The remote control has voice commands, as well as buttons for popular apps like Netflix and Max. No settings button from what I could see. Looks like the only way you can access settings is through the TV itself. Overall, I'd definitely recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of setup, Picture quality, Size
    Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Great TV, easy to set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy to set up, wonderful picture, perfect size. If you’re not a gamer, if you don’t need or want a giant TV, this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of setup
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    The 40 inch Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku TV is a 40 in perfect Smart TV for the person who only wants the most up-to-date television. The sound is like a television so if you want to upgrade it you have to go Bluetooth it doesn't have any plugins much less a earphone plug in it is strictly a television for modern technology to be realized for any additional premium sound and or accessories such as DVD or CD or Blu-ray but the TV is a good choice for a smart TV because Roku does have the system down pat and it's something you can enjoy without much effort

    I would recommend this to a friend
  • Pros mentioned:
    App availability, Ease of setup, Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality and Easy to Use Smart TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku TV is perfect for any room in the house! The 40" screen delivers crisp Full HD picture quality, and the built-in Roku interface is super intuitive and fast. Setup was quick, and I was streaming my favorite shows in minutes. Tons of apps are available, and the remote is simple and responsive. Amazing value for the price—highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of setup, Picture quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great! It’s not our primary tv but we use it for my wife’s treadmill. Easy to set up and works like a charm. The only thing I was surprised about is the lack of a headphone jack or Bluetooth capability. The app has a workaround and you can order a different remote control that has a headphone option.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello! We truly appreciate your feedback. Currently, the Bluetooth function is not available on the Roku Select series. However, you can enjoy this feature with our Plus Series and Pro Series models. Please visit https://www.roku.com/products/roku-tv/roku-made-tvs/select-series-4k to check the available features for these TVs and look for the "Compare" tab. In the meantime, we will make sure to forward your feedback to the product team. Thanks! Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Ease of setup, Picture quality

    Rated 5 out of 5 stars

    Set-up was a breeze.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Easy to use, picture is great. Roku feature is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    My New ROKU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my ROKU television. It’s just what I needed, but be careful if your wi-fi goes out, then the TV will not work as it’s a streaming wi-fi device. However, I am enjoying the color of the screen, its sharp and crisp. I'm also enjoying the channels that are offered and the user friendly remote control. Its was a great buy at a even better price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of setup, Picture quality, Size

    Rated 5 out of 5 stars

    Roku tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good quality picture. Mounted in my bedroom, perfect for the small space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of setup, Picture quality, Weight

    Rated 4 out of 5 stars

    Very functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very practical item. It's lightweight and easy to set up. I've had a Roku account before so I had no bother with setting that up. The volume seems to work really well. It's loud enough and it isn't at a very high decibel number.

    I would recommend this to a friend