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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1484 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Premiere Streaming Media Player's ease of use, excellent picture quality, and smooth streaming performance. Many also highlight the device's 4K capabilities and the convenience of its remote control. Positive feedback frequently mentions the straightforward setup process and the wide selection of available apps. A small number of users expressed a desire for an ethernet port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,484 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked device and had connected to my wifi in short order. Activated my account online and started looking for channels/streams. Found some free movie sites that have a selection of new-ish mainstream releases to absurdly bad B/C/D movies (some of my favorites) and a great load of other content that I may never get through. Running glitch free on 15 MBPS cable modem. Plan to soon leave Dish Network for Sling TV and save a few coins each month. Looks like it will work as long as the wifi stays running and my provider doesn't impose data limits.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for cutting the cord to cable or satellite services! Flawless streaming with no glitches. Easy to set up and navigate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple set up, user friendly interface, intuitive remote. Unfortunately my cable provider (Xfinity/Comcast) doesn't support Roku yet so I am unable to benefit from that by logging in and accessing a broader range of content through a lot of the more popular apps. I read that a deal was in the works though so hopefully it will be available soon. Regardless there is still plenty of free content to be accessed without logging in via a cable provider. I have a Netflix account so I have mostly been using that or YouTube. Would recommend if you are looking for an easy way to stream on your TV. I also love that I can control via the physical remote or the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Roku as a step up from what I currently had. Glad I did, the picture quality and proccesseor speed is much better. I am totally satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second premiere. Still using the original. Performs well and has easy set up. Great equipment for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got this to future-proof for 4K (I don't have a 4K TV yet, but it's just a question of time) and to get a streaming device with a good app for Amazon Prime video. I had been using the app on a Sony Blu-Ray player and the interface was poorly designed and the streaming was slow, in spite of having very fast WiFi that works just fine with everything else. The Roku is very easy to set up and the interface is intuitive and attractive. The apps I use the most, Netflix and Amazon, are both excellent. Navigating within the apps is very fast and the streaming is also very fast. I like being able to arrange the apps where I want them, which you can also do on Apple TV, but Apple TV doesn't support 4K. I had hoped to use the Spotify app, but it's not very good. It didn't even load my music the second time I used it, so I have pretty much given up on that. I'm not sure if Spotify just hasn't bothered to update the app, or if it's an issue on Roku's part, but the app is very dated looking compared to the others I've used. I like the remote, too. I'm happy with the Roku and would get the same model again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 4 out of 5 stars

    Great Streaming Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a broken streaming stick with this Roku Premier. I was very happy with the speed and ease of use of the new Premier. I also have an old Roku 2 on another television in my home and the Premier out-performs it, solidly. I do wish it had a wired internet jack, though, as my router is only a couple feet away. I have no issue with the signal, however, so its not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had gotten my Roko Premier sooner. Easy to set up, easy to use and great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turn TV into smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than apple tv. Better remote control and easier to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Roku because it allows me to see shows on PBS prior to it being televised. When the cable is out, I pull out the Roku remote and have my choice of things to watch. I was just on Roku.com and they had added so many new apps, I have not been able to review and add them all yet. My Roku is so easy to use, and provides so much entertainment, I would be lost without it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Streaming

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and fast streaming. Clear picture, has not buffered at all so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great 4K Streaming Box. Great for 1080p too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku does it again! The Premiere streaming box is excellent for budget 4K streaming, or high-end 1080p streaming depending on your TV. In my case I can't speak to the 4K quality but the 1080p on my Samsung looks great via Netflix, Vudu and Amazon Prime. I also use the Spectrum Cable app and the picture quality on that is great as well. Sound also is wonderful. I'm not hooked into any sound bars but the sound comes out loud and clear. I am upgrading from an older Roku HD which wasn't bad, but by today's standards was slow and couldn't allow for multiple profiles on Netflix. If you are coming from an older roku and want a box with a little more horsepower (CPU is similar to the Roku Ultra) and don't need the HDR streaming, legacy connections or soundbar connectivity, this is a great bang-for-your-buck option to go with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Rokus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has about 6 of these running in the house and they are awesome. Best idea of this decade. Purchased ours through Best Buy several weeks ago to update an older roku we had and the setup was still as easy as ever. Best Buy had them on sale. I went to the store for pickup and had no issues what so ever. Very nice person at the pickup area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget for cable-cutters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting the cable, have a second or third household TV, but don’t want to spring for more expensive cable boxes? Want to stream from Netflix or Amazon? The latest iteration of the popular Roku “hockey puck” is a great deal. Set-up is nearly effortless. But if you have any issues, Roku’s Tech support people are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Excellent performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happily streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cut the cable but needed a device to stream. I sought out Roku because I have another adult to consider and she's not at ease with tech things. I added a svc to get additional channels and discover some movies on Roku that was entertaining. The loading queue is something to get use to but its worth removing cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. A lot faster than the stick, controls are pretty easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took less than 1 hour to install and connect 4 Roku's to 4 TVs. Negatives: Only two devices can be used at one time. Searching to find how to change sleep time so you could switch between devices. Minimum 10gps internet speed is not adequate to run one Roku. Needed to upgrade my service from 18gps to 24gps to work without intermittent loss of signal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku was so easy to install. The directions had no words, just pictures. It does not get easier then that. Using the remote to add apps and watch movies is a piece of cake. Unless you plan on moving the Roku from TV to TV in your house, you will need more than one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is the leader in streaming devices and this one delivers. Small and able to simply slip into your television cabinet or home theater. Easy to set up channel menu. "You can list the channels the way you like" and simple user interface makes this Roku a most own!

    I would recommend this to a friend
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