Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 701 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control and fast speed contribute to a positive user experience. Some customers have reported that the device has solved connectivity issues, and the setup process is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 701 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love the backlit remote!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so I decided to upgrade my 2018 Roku Ultra. I noticed no difference in performance or picture or sound... However the backlit & rechargeable remote is a game changer for me. That made it worth it to me. My 2018 Roku was heavier and seemed better quality and the new one seems light and "cheap". But I've mounted my Roku to the back of my tv - so the lighter material is actually better for that. I absolutely love the Roku platform, any and all apps are available. I wish Roku would make some high end TVs so we consolidate everything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    An incredible streaming device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is one of the best streaming devices in the market. The interface is easy and effortless and intuitive. The channel lineups seem to follow logical sequence. I love the speed through which you can find what you are looking for. The newest update was a great improvement and well designed. The only from I have with the box is that my LG OLED remote control does function with the box. Therefore I have to switch between remotes. However I do recommend Roku as great alternative to Apple TV and others.The Roku Ultra is one of the best streaming devices out there. The interface is super easy to use and intuitive. The channel lineup seems to make sense, and you can find what you’re looking for really quickly. The latest update was a great improvement and well-designed. The only downside is that my LG OLED remote control doesn’t work with the box, so I have to switch between remotes. But overall, I highly recommend Roku as a great alternative to Apple TV and other streaming devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Roku upgrade!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully with very easy setup! Pairing remote was easy as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great Easy to install.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Roku was failing. So convenient to have Best Buy so close by when I need replacement electronics. Works great. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Works well!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I use the USB to play recorded movies fron ny camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great streaming box

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're easy to use and quick. Installed 4 of them at different houses. The remotes are really nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    love it easy to use,

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to set up. ethernet wired cat 6.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it, but beware of the purple haze!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this to replace our older Roku Ultra that suddenly died after around 3 years of use. Initial set up was easy, however, a few days afterward there was a purple shade to the TV picture. Had to reset the Roku multiple times, including unplugging both the Roku and the TV before the picture returned to normal. After a month, the issue has not happened again. We really like the simplicity of the Roku interface and the consistency of having the same for all TVs in the house. Hope the new model Ultra lasts longer than the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST ROKU

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Roku was working just fine. After reading up on the new 4k Ultra the week it went on sale i decided to purschase it. AND AM I GLAD I DID!! This thing is amazing, it has so much more to offer than my older Roku. Pick one up you'll be glad you did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku - Ultra 4k

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a breeze, easy to setup. Micro phone is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Replacement for old Roku - Cool Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace my old Roku, which finally died after a good number of years. This was easy to setup and I really like the new rechargable remote that can also be voice activated. It is also highly convenient that I can control my TV with the same remote as well. It arrived quicky and in excelent condition. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Ace75

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item well worth the extra money. It eliminated my occasional buffering problem & the rechargeable backlit remote is a fantastic upgrade from the previous battery remote. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    maria

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several. love it. I 'm glad you had them to buy. You can get lot of shows and movies for free. And it has voice for quick search. just push voice and ask what your looking for. It will find it checking all programs. And I have a antenna added to my tv and Roku will look up local channels and about 35 or more channels

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    This is the one(!)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the one to get: instructions are rather simple; the remote works great; and Roku lowers TV viewing cost(s) nicely. Very pleased with making this decision and choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bad at First, Great at the End!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Roku devices for over a decade and enjoy their ease of use and price point. These have been primarily their stream sticks. I recently upgraded my television to a big screen 4k with a popular brand. So, I bought this new Roku Ultra to enhance my viewing experience. However, after a couple of days, the player began to stall and freeze after streaming for 5 or 6 minutes. After troubleshooting with Roku support it was clear I had a bad unit. No big deal these things happen from time to time. I returned the unit to Best Buy and the return was painless. I now have a second unit in place and all is well! The player's new peppy UI is obvious over a stream stick's and the Dolby Vision and Atmos is superb! I love it and Best Buy made my purchase and return smooth and I cannot praise them enough! Do yourself a favor and pickup the new 2024 Ultra!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Streaming Option

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It improved my picture quality. Great selection of default services. Finding it easy to set up and to use. Like the backlit remote. I liked the Ultra so much I bought a sound-bar Roku for my office TV. Really improved the sound and picture on that TV.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Very reliable unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is always our go-to device for streaming devices. They are extremely reliable and these Ultras deliver great picture quality. We prefer to use the wired connectivity for the internet and these give us the opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this Roku-Ultra Streaming Device!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Finally cut the cable (xFinity) and picked up this Roku-Ultra for our Living Room television and love it. Easy to install and navigate, Pretty much plug and play. This is our 3rd Roku, but this baby is our one and only Roku-Ultra. Ordered this online and picked it up at BestBuy in an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Nice 4K Streamer by Roku

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Roku Ultra (2024) unit because my Roku Streaming Stick was failing due to overheating issues. It was easy to set up and allowed for easier placement. The new remote is rechargeable, so no more looking for spare batteries. Definitely more responsive than the Roku 4K Streaming Stick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Have one in my kids room. Very easy setup and use !

    I would recommend this to a friend
Sponsored