The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 982 reviews
Rated 5 out of 5 stars
An Improvement that is Well Worth It
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well worth the upgrade from my older Roku Utra. The 4K and Dolby Vision capability is great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ROKU unit works fine, as expected, but the customer service at Best Buy is terrible. The offer for "2 months free Apple+" has been impossible to access. No code provided by Best Buy; no Customer Service connection online or on phone. So they offered an enticement that is unavailable; no remedy to fix it. Very unhappy about that.
Hi there, we're sorry to hear about your troubles. Most customers will receive an email with an activation link and promotional code. However, if you didn't receive an email or are having other troubles, we recommend reaching out to Best Buy's customer support team directly. We hope this can be resolved for you soon and appreciate your support. Happy Streaming! Elmer, Roku Customer Advocate
Rated 5 out of 5 stars
LOVE IT!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use this daily! Love the options for quick clicking. My 2 year-old can turn on Disney instantly and I love that it is easily accessible.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s fast and handles a media server as advertised. Lit remote is a bonus. 99.00 is a little high but it does work well. Should be more like 70 or something.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use the only issue that I experience is I have to reset the Roku box to repair the remote to the box. TheTV stays paired but the Roku box needs the power cord unplugged and plugged back in to be remotely controlled ! ???
Hi Dan, we understand you're having trouble with your Roku remote. Sometimes, Roku remotes can unpair from their devices due to power issues, Wi-Fi problems, or random glitches. First, check that your batteries are aligned correctly and there's no debris blocking the path. Try to restart your Roku device by going to Home > Settings > System > Power. If you don't see Power, go to System Restart. Additionally, ensure that your device is operating on the latest software version. This will significantly enhance its functionality and provide access to the most recent features. You can refer to this link to learn more at https://support.roku.com/article/208755668. If you are still facing the same issue. Please visit us online at http://support.roku.com/contactus for further assistance. Thanks! Elmer, Roku Customer Advocate
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s easy to use and features are great, the price is just right