The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 980 reviews
Rated 5 out of 5 stars
Nice product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Roku is easy to set up and fast to browse. The free TV options are better than expected.
Hi Doug, this is a bit unusual. But no worries, we're here to help! To start, try unplugging your Wi-Fi router for at least 60 seconds to fix this. Then, restart your Roku device by going to Home > Settings > System > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. Also, try connecting to a different network, like a Mobile Hotspot, to find out if the issue is with your Wi-Fi router or Roku device. If the issue persists, feel free to contact us at support.roku.com. Your feedback is really important to us and helps us improve our products and services. Happy Streaming! Elmer, Roku Customer Advocate
Rated 5 out of 5 stars
GREAT
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my roku. Best Buy makes it so easy to purchase with fast delivery
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always had good luck with Roku products. This purchase is the exception. Every once in a while, the unit stops working: I can hear the sound, but the screen is blank. I know that it’s this new Roku, because the same channels and apps work through the TV itself and through my other Roku product. I’m very disappointed that I have to periodically leave the Roku to use the smart TVs functions. It’s a pain in the neck.
Hello there, thanks for being a Roku fan. We're sorry to hear your experience with the device. No worries! We are here to help. Check out this article to serve as a guide on troubleshooting the device: https://support.roku.com/article/208755458. If the issue persists, don't hesitate to contact us at suppot.roku.com/contactus. We will be happy to assist you. We hope you get back to streaming soon. Happy Streaming! Bernie, Roku Customer Advocate
Rated 5 out of 5 stars
Definitely Recommend
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had 2 other Roku Ultra devices. This is by far the best. New romote design is great! System works like a charm. Definitely recommend!!