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Customer Ratings & Reviews

$79.99
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Comp. Value: $99.99

Customer reviews

Rating 4.7 out of 5 stars with 966 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 966 reviews
  • Pros mentioned:
    Ease of use, Overall performance, Remote control

    Rated 5 out of 5 stars

    Roku Ultra is a great investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku gives easy access to apps, movies, live tv, etc Easy to navigate. The Roku Ultra is fast and has a great picture. Roku Ultra comes with the backlit voice remote. The only drawback that I’ve found is that you can’t change the channel by selecting the number. You have to just scroll through them which goes quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control, Setup

    Rated 5 out of 5 stars

    Replaces my Xfinity box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Roku device to use on a TV that doesn't get used much but I wanted to still be able to stream my xfinity channels. It was easy to hook up and get set up to watch on. I like that the size is small so it did not take up a lot of space. The remote is easy to use also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great, fast, user friendly device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cut cable and wanted to get the fastest device for channel changing. Connecting to ethernet makes the Roku really fast. Pretty easy/user friendly. I don't know why the little cloth "roku" tab needs to be part of the remote, however. Very disappointed in the "3 offers with purchase" offered. I haven't gotten any emails with codes, Best Buy chat gave me a different answer, a Best Buy employee at the store couldn't access anything for me and it wasn't listed anywhere within the Roku device set-up. I really wanted to try Apple and Fubo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Top Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item the Roku Ultra was the answer for pure pleasure and clear reception for my TV. It was so easy to set up and the clarity and reception is outstanding. I sure am satisfied with this product and encourage everyone to look into this item to improve ur experience

    I would recommend this to a friend
  • Pros mentioned:
    Remote control, Setup

    Rated 5 out of 5 stars

    best streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replace an earlier version of the Ultra, supports about anything you could need, very easy setup, plus i hardwire mine for no buffering. Love the remote, has voice and ear plugs and it is backlit!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control, Setup

    Rated 5 out of 5 stars

    Best streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install by someone who isn’t good at understanding most electronics. Love the lighted remote, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are senior citizens, not technically inclined, and found this very easy to set up. We are pleasantly surprised with the number of movie options available through Roku. There isn’t a last button or a recording option which we miss but otherwise great alternative to paying for cable boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy with the upgrade! 2 minor issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a fan of ROKU, then you will be a fan of this one. I upgraded from a previous Ultra version and this one is extra snappy and fast. The book time is under 10 seconds and the menu is a fast as it has ever been. The remote is slenderer than before, is back lite when moved, has a built-in battery and a privacy button. It does not have an audio jack which was a disappointment. The battery life is not as long as the traditional AA battery remote. Any movement of the remote and the lights come on. I did have the remote run out of charge without any warning. When you turn on the ROKU it displays the battery bar, but I never saw a warning that it was about to run out. The only other issue I have experienced is with the Hisense TV. If I leave the TV on the ROMU channel and turn off the TV, it will randomly turn on but have a black screen. It didn't do this with the older ROKU Ultra, just the new one. If I change the channel on the TV to something else before turning off, it works just fine. RECAP - best ROKU device! Very Snappy and fast! New remote is great! Cons: Battery life of remote and no low battery warning. No audio jack on remote and turning on my Hisense TV randomly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    High-end High Value Streamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high-end streamer in my opinion. Roku is very user friendly. This model is their fastest yet and it does not disappoint. It can handle all the sound types available including Dolby Atmos, all the HDRs and of course 4K, 1080p, 720p and 480. The remote looks slick backlit and I love that it’s rechargeable via USB-C. Holds a charge longer than the previous Ultra which I also own. The headphone jack is gone but I didn’t use it anyway. Bluetooth is available for wireless headphones. I recommend getting a case for the remote because streamer remotes tend to be slippery. A case will make it easier to grip and add protection and make it easier to find if you go for something other than black. I use purple for my Rokus and orange for my Firesticks. For my use this new Roku Ultra is a no brainer at a discount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote control

    Rated 4 out of 5 stars

    DEFINATLY worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great system I own four older models, but the newer one is much better and easy to use.it has many features even a back lite remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided a hard wire ethernet connection. Remote battery is rechargeable. So easy to hookup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Works on older version televisions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2017 LG television (it's not a smart tv) with the Roku Ultra. The picture is really HD clear. Being a baby boomer I'm not tech savvy. This was very easy to install on my television. Also with Roku Ultra it converts my 2017 television to have smart tv options. Also I like that the back lit remote that's a great feature. When watching television in the evening time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Great streaming box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku ultra works very well. Easy to use and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from the Roku stick. No lag currently. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Roku rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Fire stick. The fire stick is slightly more robust on its functions, but always had problems updating, and buffering, and locking up. The Roku is simpler and has not a problem with updating apps, and has never had a problem locking or buffering. I like the remote is back lighting, really nice at night with minimal/no lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Love Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device meets our needs as a newer, bigger model. We have had no trouble using it and enjoying it. The remote lights up when you hold it in your hands so you can tell which button you’re pressing. The Roku device itself even feels more heavy duty. All around 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Streamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra 2024 is a fantastic upgrade to Roku's flagship media streamer, offering a blend of speed, connectivity, and user-friendly features. Overall, the Roku Ultra 2024 is a solid choice for anyone looking for a high-performance streaming device. It's user-friendly, fast, and offers excellent connectivity options. If you're willing to invest a bit more, it's definitely worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great addition for streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described! Speed is great picture quality is amazing! Glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra 2024 is a top-tier streaming device that delivers a premium viewing experience. It boasts blazing-fast performance, ensuring smooth navigation and app launches. The inclusion of Wi-Fi 6 ensures robust connectivity, while the Ethernet port offers a wired alternative for optimal stability. This device supports all major HDR formats, including Dolby Vision and HDR10+, delivering stunning picture quality with vibrant colors and deep blacks. Furthermore, the Roku Ultra 2024 excels in audio performance, supporting immersive Dolby Atmos sound for a truly cinematic experience. The included voice remote is highly responsive and user-friendly, with dedicated buttons for popular streaming services. While slightly pricier than some competitors, the Roku Ultra 2024 justifies its cost with its exceptional performance, comprehensive feature set, and user-friendly interface, making it an ideal choice for discerning home theater enthusiasts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Boomer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works Well, & easy to set up. Price was good

    I would recommend this to a friend