Customer Ratings & Reviews

Arrived broke. I work 7 days a week so I don’t get a normal day off since I’m a contractor so I haven’t been able to take them back to get my 30.00+ tax back but I will be the first chance I get. These are junk. I bought some off Amazon for 20.00 that are great and it’s like an otter box. These need to be thrown away once they finish the return. They are still in box. My other item I got (cleaner for AirPod pros) never even showed up because FedEx always delivers to wrong apartment when they are delivering any of my purchases. This experience with Best Buy was the worst one I’ve had I’ve called 2x and did 3 chats and they still won’t refund me that money for the cleaner even with my FedEx email stating it was lost . Because it shows delivered on their end but it wasn’t. It was delivered to a different location and I even have cameras everywhere and told them it’s not even my doorstep, not my Google camera and that is not my rugs outside or my neighbors rugs. We don’t have rugs. It was delivered to an apartment G but not my apartment G. It was a different building. Either 2025G, 1905G, 1925G but not my 2005G. SMH