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Customer Ratings & Reviews

Your price for this item is $76.99
The comparable value price is $79.99

Customer reviews

Rating 4.4 out of 5 stars with 14 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Better than Basic Backpack's size, citing that it's perfect for their needs and fits laptops comfortably. The sturdy and durable build quality also receives positive feedback. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Everyday Backpack — Stylish, Durable, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsonite “Better than Basic” backpack for a few weeks now, and it’s been fantastic. The limestone gray color is super sleek and goes with everything — I’ve gotten a ton of compliments! It fits my 14” HP Envy laptop perfectly with room to spare, and the compartments help me keep everything organized, from my chargers to notebooks and even snacks. The build feels sturdy without being heavy, and the zippers are smooth and secure. I’ve used it for school, work, and even a short trip, and it held up great through all of it. I love that it’s minimal without sacrificing practicality. Highly recommend for anyone who wants a reliable backpack that still looks clean and modern!

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    The best backpack I’ve ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack has seriously changed the way I carry my gear. The back support is a game-changer — it makes all the difference, especially when carrying multiple devices. I usually carry both my iPad and laptop, and despite the weight, the backpack still feels super light and comfortable. Highly recommend for anyone who needs a practical, well-designed backpack that doesn’t compromise on support or style!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect All-in-One Backpack!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this backpack! The number of pockets is just perfect. I can easily fit my laptop and notebook for school, have a change of clothes for the gym, and use the smaller pockets to keep my wallet, keys, and other essentials for work. As someone who prefers to carry just one bag, this backpack has been a game-changer. I no longer have to switch between my school bag, gym bag, and purse. It's incredibly stylish and not at all bulky. Highly recommend for anyone looking for a versatile and chic backpack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable. Protects laptop and devices.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fits my e-ink tablets and computer nicely—among other things. I love the feel and protection it provides. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes I will recomend to a friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this bag is great have a lot of compartments for my battery and my camare and my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great backpack for traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this backpack because I am an avid traveler and I needed a backpack with a band on the back to attach it to my carry-on luggage. Is it the perfect size, not too big or too small. I used it on my last trip during Spring Break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is lite weight and easy to pack-the two part computer pocket helps protect devices and lots of hidden pockets

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Frontier flights and durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Frontier flights. Perfect size and durable construction.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Backpack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy backpack. Able to hold books and a laptop with plenty of room. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid backpack for school, iPad and MacBook slot

    I would recommend this to a friend
  • Pros mentioned:
    Durability
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this backpack, very good quality and durable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was very worth product so far I bought thanks to Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Zipper is defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bag has less storage space than expected, and the zipper is defective. It opens even when it's supposed to be closed.

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly. Samsonite-US

  • Rated 1 out of 5 stars

    Defective Zipper and Stitching issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zipper is defective. Please return the money or replaceit with good one.

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly. Samsonite-US

  • Customer reviews from samsonite.com

    User rating, 4.6 out of 5 stars with 28 reviews on samsonite.com.

    See all samsonite.com reviews
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