The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Buyer Beware of Best Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Luggage is fine, customer service is poor. Best Buy has a restrictive return policy, buyer beware. While everyone else has Christmas returns through the end of January, not Best Buy, it's the 15th. Even corporate customer service was unwilling to do anything even though we also bought more than $3,000 of other merchandise.
No, I would not recommend this to a friend
Brand response from Samsoniteproductexpert
Posted .
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Rated 5 out of 5 stars
Awesome
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finest luggage I’ve owned. Sturdy strong and easy to use. I will stick with Samsonite. I ordered NOBL AND IT NEVER CAME. Thanks Best Buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The corner edges pull up but not enough to get anything out of the case or even see inside. i really like the single lever closing latch. Otherwise standard hard shell.