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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 247 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the ample storage and organization features of the Modern Utility GT Case, citing its perfect size and high-quality construction. Many appreciate the protective padding and numerous pockets for accessories, although some users experienced issues with the shoulder strap's clasp. The case is considered lightweight and easy to carry despite its protective qualities. A few customers suggested minor improvements to the strap design and internal pocket layout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 247 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great utility case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact design, easy to carry and handle... lots of pockets for pens, calculator, chargers, etc. They really thought on using the space inside as I have not had a problem, totally recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is awesome. I bought it to fit my 13 inch MacBook Pro in and all is cords etc. it fits all of that plus my 12.9 Inch iPad and all its stuff plus notebook and pens etc. it was amazing to fit all that. It’s grest when we go away to put both my iPad and mac in one case to carry and the padding is amazing too. Well worth the money. I found it with the surfaces but it fits anything up to 15 inches I believe. But def 13 inches screens.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Storage

    Rated 5 out of 5 stars

    Amazing bag for Surface Book 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality bag that perfectly holds my Surface Book 2 along with compartments for my tablet, mobile phone, folders and various items. It is very sturdy with a shoulder strap and hand straps. The only thing that I think would improve this bag is if it would open completely so that you could use the computer without removing it from the bag.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Storage

    Rated 5 out of 5 stars

    Best case for Surface

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Utility bag for one of three Surface Pro 6's. This bag is study, durable and does not get dirty at my office so may people give me complements about how it looks, many think that our company purchased this because of the quality, it's must have especially for traveling to protect your investment with lots of compartments for charge, ear buds, mouse, pen and papers.

    I would recommend this to a friend
  • Pros mentioned:
    Pockets

    Rated 5 out of 5 stars

    Excellent Protective Mobile Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsonite - Modern Utility GT Case for the Microsoft Surface Book is a great investment to have, especially when commuting is involved with work. It is well padded to give my Surface Book cushion while the case itself includes many types of pockets for me to carry along things like the power cord, other accessories, small file folders, office utensils, and a specific zipper slot for storing the removable shoulder strap.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Shoulder strap

    Rated 5 out of 5 stars

    Aesthetically pleasing, utilitarian case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case looks sharp, and it serves its purpose well. I use it for my Surface laptop. It has lots of compartments and pockets for storing accessories. I've read reviews that the clasp on the shoulder strap pops open easily/unexpectedly, but I have not encountered this yet. I don't use this case to transport my laptop on a regular basis, so I'll edit my review if I do have problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice Slim Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly the size and look of a laptop case that I was looking for. I stumbled upon it my mistake at bestbuy. Nice slim look and not bulky at all. I use it for my surface book and for work laptop. Great if you travel light. Do not buy if you want to stuff it with bulky items. This is better looking slim and sharp

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Nice bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this bag. Its a really good size and holds both my surface Pro and I-Pad plus a whole bunch of other stuff then tucks nicely into the computer section of my roller bag and I don't have to fight with it to get the bag zipped back up. If I were to change anything I would center the zipper across the top.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Quality

    Rated 5 out of 5 stars

    Great Travel Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my wife's Surface Book 2. Case hold the laptop, pen, charger and other accessories very well and it is made of durable material. I'm confident of the bag were to drop from a few feet off the ground it would protect just fine. Great for anyone that travels and isn't looking for something flashy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag blew my mind with all of its compartments. It's niche and organized and it definitely adds extra to my outfits.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    A great way to protect your laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to protect our new Surface Pro and it's been a great choice. It's durable and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Shoulder strap

    Rated 4 out of 5 stars

    Overall great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the case for my MacBook air 13.3. fits well with room for the power cord, mouse, and a couple of notebooks. The only complaint is the latch connecting the shoulder strap to the case can easily come undone by moving your arm close to it causing the case to drop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Size

    Rated 5 out of 5 stars

    This bag is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome bag for my laptop, (surface pro) fits perfectly and has a protection inside the bag to help protect my laptop. even with other things inside my bag it never compromises with my laptop. High priced, but worth the buy, if you care for the protection of your device.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Laptop Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 13.3 HP Spectre 360 and it fits perfectly while my laptop is in the leather sleeve that my laptop came with. Different compartments for stylus pens and batteries, iPad compartment, and a pocket designed just for chargers. Great case.

    I would recommend this to a friend
  • Pros mentioned:
    Pockets

    Rated 3 out of 5 stars

    Great bag with mind of its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bag with lots of pockets but not so many that your stuff gets lost in the bag. The one downside is the latches on the main strap randomly open sending the bag flying. I can forgive this given the padding and the quality that ensure happy landings. Hard to believe this wasn't eliminated during qa testing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great lightweight bag

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is great if your the type of person that just wants to take your laptop and a notebook, and maybe a tablet and a folder or two. Not great for bunches of files, but for the lightweight stuff it does a great job of protecting your gear. Lots of pockets in the front for gadgets and charging cables, business cards and pens.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, lightweight, easy to clean, good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bag as a second bag to my large roller bag. It works well for lightweight laptop transport---obviously less capacity compared to the rolling bag, but sturdy and padding is sufficient to protect the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Case for Surface Pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a hard time finding a bag/case for my son's Surface Pro - one that would be big enough for all the accessories -charger, mouse, Xbox controller.. This bag is definitely big enough to fir everything in.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Travel Bag for Compact PC or DVD Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this carry case for a 10" Sylvania DVD player. It fits the DVD player perfectly. It also has a nice storage compartment for cables, power supply, and small headphones.

    I would recommend this to a friend
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