Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 74 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are positive about the compact size, grilling feature, ease of use, and sleek design of the 1.1 cu. ft. Countertop Microwave with Grilling Element. Many appreciate the even heating and the overall value for the price. However, customers are negative about the microwave's reliability, with some experiencing malfunctions shortly after purchase, and find the controls somewhat difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 74 reviews
  • Rated 1 out of 5 stars

    Review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave came broken. The door closes with problem.The microwave it's uneven.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Your Reference Ticket Number: 1144649142

      Thank you, and stay safe!

      -Angelica Samsung

  • Pros mentioned:
    Design, Grilling, Heating

    Rated 5 out of 5 stars

    A Microwave and So Much More

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know what to expect when received I this microwave. I figured it’d be a nice upgrade to the one I was currently using. That one wasn’t very powerful, but it served its purpose. Items that use to take me 2-4 minutes to heat up now only take half the time. I’m pleasantly surprised at all the functionality that’s been packed into this thing. The touch display is pretty responsive. I do miss having the option of programing the cook time with a number keypad but it’s something I’ve gotten use to over the course of using it. Never would I have thought I’d be able not only grill indoors but, in my microwave no less. Clean up is a lot simpler as well. Spills wipe right off of the ceramic interior. This is my first experience using a Samsung appliance and I’m happy to say its been a great one so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bacon!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did it well. Great bacon out of this unit!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grilling, Size

    Rated 5 out of 5 stars

    Microwave grill

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact size and easy to clean. I use grill portion just to brown top of food. Using micro and grill at the same time takes to long.

    I would recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 4 out of 5 stars

    Good microwave at a good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance so far. The controls are somewhat complicated to follow (there's a long list of settings inside the door), and the manual is very skimpy. But it cooks well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    SLEEK

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit perfectly in our little cubby above the oven! Sleek look and love the black stainless steel pairs well with our new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat microwave, I have not used the grill function at the moment. Reason for deducting a star, when opening the door, there is a certain position (when you open the door slowly) when the microwave seem to come on - the fan, lights etc I do not have any device to measure if microwave is actually on when the door is slightly ajar, work around is to yank it open quickly. Other than that, the food is evenly heated up, it takes a little longer to heat up than the microwave it replaced. (It is slightly smaller than the microwave it replaced) Overall a decent microwave that did its job and look nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    simple to use and no fingerprintgs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the fact that it does not show any fingerperints. It is simple to use. One annoyance- can only set it in time increments of 10 or 30 seconds, can't enter a number of minutes/ seconds like 4 minutes and 25 seconds, or just 25 seconds. It takes getting used to system, but then it seems simple

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my microwave, ive has zero issues, heats up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works very nicely

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works great. Gotta love an aesthetically pleasing microwave

    I would recommend this to a friend
  • Pros mentioned:
    Grilling, Heating

    Rated 5 out of 5 stars

    Great Microwave/Grill

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love this microwave/grill...I was hesitant to buy it at first - did I say I love it!!! Heats fast, grilling feature is wonderful, grilled steaks and made bake potatoes at the same time!!! Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Winner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil microwave. We've got it in the pantry and limited in size, but this thing crushes it. The glass front buttons are slick and should significantly outlast the 90's-style bubble buttons that most have. Interior looks cool and easy clean. Winner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave for its size. Easy to use and glass panel seems to be easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Grilling

    Rated 5 out of 5 stars

    Love all the features this offers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this microwave has so many features on top of the grilling feature. I was luck and was able to score this microwave on sale as an open box item at my local best buy. Can't wait to see everything that this bad boy can do.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best microwave we have ever had

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This medium size microwave does it all. It has whistles for its bells. We could not be happier with the price and features.

    I would recommend this to a friend
  • Pros mentioned:
    Heating, Size

    Rated 5 out of 5 stars

    Stylish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and stylish. This will look good in a kitchen or office. Heats evenly too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Microwave

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this microwave for quite sometime. Have loved it. There is a easy 10 sec start that my roommate figured out after having it for over a year. Only thing that is weird is not having numbers on it. Yave used some of the features on it and have really liked the different cooling options on it. It has been a amzing addition to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and features! Item works great! Appears to be pretty durable.

    I would recommend this to a friend
  • Pros mentioned:
    Grilling

    Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok microwave if you want to brown food a little while cooking. Unusual way to set cooking minute’s.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    microwave oven

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use it,I love it!and the style is claasy.

    I would recommend this to a friend
Sponsored