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  • Front. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless Steel.
  • Alt View 12. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless Steel.
  • #1 Ranked Over-the-Range Microwaves for Customer Satisfaction -J.D. Power 2024 Samsung received the highest score with over-the-range microwaves in the J.D. Power 2023-2024 U.S. Home Appliance Satisfaction Studies of customers' satisfaction with their home appliance. Data is based on the first 12 months of ownership. Responses collected between December 2022 - March 2023 and January - March 2024. Visit jdpower.com/awards for more details.
  • Cooking Guide Label - Poca - I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.I.
  • Alt View 14. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless Steel.
  • Alt View 15. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless Steel.
  • Alt View 16. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless Steel.
  • Alt View 17. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless Steel.
  • Alt View 18. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless Steel.
  • Alt View 19. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless Steel.
  • The space-saving, powerful microwave - at the Best Buy Lab video 0 minutes 58 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • Slim OTR Videos video 1 minutes 52 seconds
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds
  • Wide LED Cooktop Bar video 0 minutes 15 seconds

Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Stainless Steel

Model:
ME11A7710DS/AA
SKU:
12374834
$544.00
Save $25.99
Comp. Value: $569.99

Customer reviews

Rating 4.2 out of 5 stars with 428 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-428 of 428 reviews

  • 2 Years. Burning smell..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved at first. Now two yrears in, there is a burning electrical smell when cooking . Samsung is not standing behind it. I own all Samsung stuff - I'm shocked and disappointed. Guess I'll be switching to some other brand. Worst part is, contracted technician pointed out the problem. But when Samsung emailed regarding the claim they said no problem found.

    This review is from Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Stainless Steel

    No, I would not recommend this to a friend

  • Simple Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was hands down my best investment and update to my Kitchen.

    This review is from Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Black Stainless Steel

    I would recommend this to a friend

  • Don't buy this microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 years. Samsung won't even speak to me regarding warranty saying I need to provide a "proof of delivery" but I don't have one, only an email from best buy saying it will be delivered the next day. Awful support.

    This review is from Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Billy,

      We understand how important a reliable microwave is in reheating food and preparing meals. Let's get the information you need to ensure the microwave is operating smoothly.

      The link below will help guide you in addressing your concern about the microwave. Select the scenario that best fits your situation and learn more by checking the hyperlinks.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need further assistance with the range, please feel free to contact us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148330874) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this beautiful microwave for my new kitchen. I so regret it one day the microwave when on al by itself and it wouldn't shut off to be point it was smoking and melted the plastic food cover and the glass broke.Service was terrible and it started working again so it was never replaced.Last night I got home and the microwave fan went on again by itself on 4.Had to disconnected and is not working. I fear for it to catch on fire and burn my hose.

    This review is from Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Black Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Care,

      Having a properly working microwave provides convenience in preparing food. Let us help you with the microwave.

      Below are links to help you with the microwave. Please follow the steps and click the hyperlinks for assistance.

      Microwave turns on by itself.
      https://www.samsung.com/us/support/troubleshooting/TSG01001966/#microwave-starts-by-itself-with-no-interaction

      Samsung microwave does not turn on or turns off by itself.
      https://www.samsung.com/us/support/troubleshooting/TSG01001964/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146499924 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Bad purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dented and missing the glass tray. Would not buy again.

    This review is from Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about their damaged delivery process.

      Have a great day.

      -John Samsung

  • Kind of disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install instructions had several errors and inconsistency that made it more confusing than it needed to be. Buttons are iffy and don't always register you pressed them. Takes several button presses to get to the timer function. Sides of the unit are not stainless steel and are just black.

    This review is from Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Stainless Steel

    No, I would not recommend this to a friend

  • Bad experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it from the store display piece and the parts are the same. I don’t know how it is working, but I attended it.

    This review is from Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      UmaB, we want you to enjoy using your microwave. Allow us to help.

      For more details, please see pages 12 to 30 of the manual's "Setting up your microwave oven, Using your microwave oven, and Cookware guide" section.

      Manual
      https://downloadcenter.samsung.com/content/UM/202309/20230915151821520/O_ME11A7710D_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147155426) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • 11 months and stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave is showing an C-F2 error and will not reset

    This review is from Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sean,

      We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link for troubleshooting steps for your microwave that is showing an error code; kindly click the embedded words.

      Samsung microwave error codes.
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147833385) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

Page 22, Showing 421-428 of 428 reviews
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