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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $569.99

Customer reviews

Rating 4.2 out of 5 stars with 416 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 416 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    CPT M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, fits exactly where space was limited for a traditional sized microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Only 400.00 and it has a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave ever super fast and saves a lot of counter space

    I would recommend this to a friend
  • Pros mentioned:
    Ventilation

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, the right size, and the 550 hood ventilation are powerful. Is not a white color option. but still, worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will be back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My wife love it. We ent back and brought Oven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great substitute for a regular microwave.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have guest over the house and they love how it looks. The only concern I have is when you close the door sometimes the light is still on. It doesn’t happen all the time. Just once or twice.

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 5 out of 5 stars

    Looks very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so nice, fan is a little loud but it’s strong. The lighting is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Exactly what I was looking for. There is much more room underneath.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is smaller microwave then my old one but the price was almost double I had no choice after renovating my kitchen the biger one was to big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best purchase ever. Looks great in my kitchen. No issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good, and filters are very expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this microwave for about 3 1/2 years. We have never loved it. The replacement filters are extremely expensive and one of them disintegrated the first time we removed it from the microwave to clean it. (The wire came entirely loose from the frame.) Now, it sparks when we turn it on, so we are going to replace it. We have other microwave ovens from different manufacturers that are much easier to use and more reliable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JoeD, we understand the frustration if the replacement fitler is expensive and your microwave spark. Allow us to help.

      Here is a guide to help you if your microwave sparks.

      The microwave sparks or arcs
      https://www.samsung.com/us/support/troubleshooting/TSG01110364/

      To check the availability and compatibility of your microwave filter, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday. 

      Please refer to your user manual for the guide on how to replace and clean your filter. Turn to pages 33-34, "Cleaning the grease filter and Replacing the charcoal filter."

      User Manual
      https://downloadcenter.samsung.com/content/UM/202502/20250214155708291/ME11A7710D_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150538293) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Saved Counter Space!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. The instructions were precise, with pictures for different scenarios. It feels good to save more counter space for more cooking/serving areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B. A. Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, best microwave ever! The look is amazing! It obviously led me to redo the tile, paint the kitchen, change the ceiling fan, fix the hole in the roof from where o had to re-wire the ceiling fan, and patch the walls because I had to re-wire the switches.. so worth it!! Alexa can turn the hood and light on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Swanky little Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a few reasons: 1. I have limited space below my cabinet, above my stove. This fits perfectly with plenty of room for even a huge stock pot on my stove. 2. Samsung makes beautiful products, my entire kitchen is Samsung and they all seem to work together seamlessly via their Smart Things ecosystem. 3. Its got a powerful exhaust which I use without an outside vent. It works fantastic. 4. There is plenty of room inside the unit for about anything you may need to microwave. The only thing I wish it had were backlit keys. That would make it nice at night when I’m wandering into the kitchen at 1am needing a sandwich and it’s pitch black. It’s got great dual LED downward lighting however, so it’s fine once I find the button. Other than that…this is a winner winner chicken dinner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADD ME TO CART!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sooooooo worried that it was going to be too small for everyday usage and no stores had any in stock to see before i bought. I panicked for no reason, this microwave is PERFECT!! Heats well, very quiet, the lights are clean looking and BRIGHT!!! I dont have a HUGE house so visually this microwave is a BEAUTIFUL addition as well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent microwave could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was flawed. I should have done it off measurements as oppsed to the wall template. Also it would be great if the keypad lit up. Lastly the led lighting is so common now it would have been so much better if you could adjust the color temperature to match adjacent led lights in the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim is better.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensing capabilities are great. Wish the controls were a bit better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but is no fingerprint proof.like the say

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Halfbaked!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to install two times with two brand new devices .. still doesn’t work.first time within 15 days so got replacement,this time one month..Donna what to do!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SiddharthaD,

      We understand how frustrating it can be when your new microwave is not working. Our goal is to assist you in any way we can.

      Here are some steps to follow for your microwave. Please see the link below.

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working

      We'd be happy to speak with you to provide further assistance. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150595962) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a quality purchase for a quality price!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, more headspace over the range. Higher cfm great for our gas stove.love the popcorn sensor

    I would recommend this to a friend
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