Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
EASY TO USE MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave oven is easy to use, straightforward to clean, and large. I like its easy-to-use functions; it does a great job of warming previously cooked food items.
I would recommend this to a friend- Pros mentioned:Appearance
My first over the range microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new over the range microwave it looks so good in my kitchen easy to work Best Buy install it also
I would recommend this to a friend Great microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This over the range microwave is awesome!! The stainless steel looks so pretty and really makes my kitchen pop! And it also matches my stove so beautifully. Love the defrost setting and heats up food evenly. Would definitely recommend!
I would recommend this to a friendDefective Microwave, Terrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were delighted to purchase this microwave, having read good reviews and having excellent experience with our Samsung TV and refrigerator. We were so disappointed, then, to find it was defective from the first use; the unit routinely turns on when you simply close the door. I wasn't worried, since it was new and under warranty, but I should have been. Reporting the problem online was difficult, and scheduling with the service company was also problematic. They cancelled my original ticket because we could not find a mutually convenient repair date within 10 days, so I had to start over. But the real shock came when the repair tech insisted I remove the installed microwave for them to perform warranty service. In almost 50 years of home ownership and numerous appliance repairs, I've never heard of this. I asked Samsung for a different repair tech who would not insist I do their work, but they refused. I asked Best Buy to return it, but by they said it was too late (past 15 days).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Allen, we understand the importance of a working microwave. Allow us to help.
Here is a guide to help you if the microwave turns on after the door is closed.
Microwave turns on by itself
https://www.samsung.com/us/support/troubleshooting/TSG01001966/#light-comes-on-after-closing-the-door
Should you need more assistance in providing feedback on the service technician visit you have, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150513320) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Appearance
Great look and features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the price does everything you will need it to!
I would recommend this to a friend Nice microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this microwave because is easy to set, the dize, cook fast and looks beautiful.
I would recommend this to a friend99%
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, good fit in standard opening. Love the fingerprint proof finish. The only negative is the finger pad requires a “strong” touch.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greattttttttttttttttttttttttttttttttttttttttttttttt
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Works great. Easy to use. Easy to install.
I would recommend this to a friendIf first you don’t succeed....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a rough start with this one...picked this microwave up to replace our broken one but it had a defect. The thread for the internal anchor screw was missing. One side was there but the other one was missing, making mounting impossible. Bestbuy made the replacement process as good as it could be, and had the replacement quickly (had to order, model not in store). I was just out my time to deal with return/pickup process. The replacement had no issues, and so far so good. Those internal anchor threads seem pretty flimsy, maybe why they break easily.
I would recommend this to a friendBrand response from Samsung
Posted .We're so glad to know you were able to get your microwave replaced, Whaty004! We hope you can enjoy your new one for a very long time. Jecca
Best deal ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I’m just a young adult fixing up my kitchen at my trailer and with the huge discount that I was able to get from best buy made my project and my wallets really happy. I honestly really like the product i recieved and the quality of the refurbishment that best buy has done.
I would recommend this to a friend- Cons mentioned:Control panel
Cheap and unreliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even ka last 15 months, panel stopped working, stay away
No, I would not recommend this to a friendBrand response from Samsung
Posted .GolamA, we understand the importance of a reliable microwave. Allow us to help.
Here is a guide to help you troubleshoot if the microwave panel stops working.
Microwave control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150381384) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Size
Nice microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect microwave for our space and our cooking needs.
I would recommend this to a friend Beautiful and functional albeit noisy fan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new OTR Samsung microwave. It’s so nice to have it up and out of the way. The exhaust fan is very loud so it’s not used very often. I’m not sure if this is normal and I’m just not used to it.
I would recommend this to a friendLove this microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and matches the ovens perfectly. Would recommend..
I would recommend this to a friend- Pros mentioned:Ease of use
Samsungmicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave, cooks very quickly, quiet, easy to clean
I would recommend this to a friend Good looking microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave for the price. Easy to install. Had everything I wanted. More basic than the old one.
I would recommend this to a friendEasy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use and it’s a good size unit. Happy with purchase
I would recommend this to a friendGreat microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Great price, President's Day sale. Would be nice if the light over the stove could be set to turn on at a certain time of day. If yiu have no outlet for the fan, be sure to rotate the blower before installing.
I would recommend this to a friend- Pros mentioned:Ease of use
Not fingerprint resistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice microwave, but I will say this, fingerprint resistance is false! It cleans super easy but fingerprints show on it.
No, I would not recommend this to a friend
