Customer Ratings & Reviews

Microwave oven is fine and works well as you would expect. Regrettably the oven door is crooked and does not lineup with the frame correctly. The gap is only about 1/8” but it is noticeable. We expected better from Samsung.

Absolutely LOVE that the "all done" beeping stops when you open the microwave door or press stop. We've had so many that don't. Also my daughter is a huge popcorn lover and the popcorn button has made peefect popcorn everytime!! Shes 7 and loves that she can make it herself because we trust the setting.

Very good microwave, good price. Easy to pick up from store after ordering on-line.

Door is off centered, very hard to push pad buttons. I would return it but best buy is very difficult to do repairs and they never answer there phones. Sent emails to company and VIPs and never got a response about a tv we bought and failed before the warranty was up. Buyers beware

Works amazingly! Love Samsung and Best Buy. Bought it on sale and employee was great and brought it to my truck with no issues.

Installed without the need for the brackets. Super quick installation and even done alone. It’s a very clean look and operates as would be expected.

spacey, heats food fast , fits right above the stove

Performs as expected. Looks great, no complaints. Heats adequately.

Really nice microwave, perfect size and goes well with my other appliances. Delivery came on time, called 30 min out and the installer Steve was excellent.

Works great! Have had no issue so far. Seems to be a well made quality product.I

Great product and easy install, looks perfect and exactly as pictured!

We love our new microwave. It cooks and looks good!!!

Look so nice amd everybody look and said wow,I will recommend for this product you guys gonna love it

I strongly regret purchasing this microwave. Within just a few weeks, it began tripping the GFCI breaker, the keypad became unresponsive, and the microwave would sometimes continue running even after the timer reached 00:00. These problems happen intermittently, so when Samsung sent technicians (three separate visits), the unit never showed the issue during the appointment. Each time, my concerns were dismissed. To rule out any electrical problem in my home, I hired a licensed electrician to inspect my wiring, everything checked out perfectly. I provided Samsung with the receipt and proof of this, yet I was still asked to somehow "record the issue," which is unrealistic because the malfunction happens unpredictably. Their support has been a nightmare, full of delays, repetitive requests, and zero real solutions. No microwave should trip a breaker or continue running after the timer ends, regardless of being on a GFCI outlet. This is a safety issue and the product simply isn't reliable. I do not recommend this microwave.

Works great but make sure to wipe it with a microfiber towel or it’ll get scratched. other than that it’s very powerful and I like that it beeps again if you forgot to take out your food

This is a great microwave. It works great and we are happy with it. It looks nice!

Easy to use and clean, all appliances are the same color and brand

The microwave looks great and does the job. The installation was performed quickly and effectively.

I am very pleased with my Samsung Microwave. It works perfectly and so does the exhaust fan. The fan is great drawing out the steam from cooking. am blessed to have found a MW that works perfectly. Thank you.

I love my new over the range microwave it looks so good in my kitchen easy to work Best Buy install it also