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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $339.99

Customer reviews

Rating 4.3 out of 5 stars with 2039 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,040 reviews
  • Rated 5 out of 5 stars

    Laura S

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung microwave highly compliments the new refrigerator. Large with Beautiful design two toned. Sturdy handle with lights and fan. Also white interior easy to clean. Looking forward to upgrading the cooktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t find this microwave (or several other black SS models anywhere in local stores. I found this one on here, which was my first choice. It came sooner than expected, with no damage, which I was concerned about. It is a beautiful appliance and I am very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung mmicrowave efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Service installed with care and in good time. Microwave time very efficient. Like reminder when cooking finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Microwave and Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is a perfect match for the existing Samsung stove. I got a great deal due to my Total Tech membership too. It's easy to use and a powerful quick way to cook or reheat food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stayed with the Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was torn over getting a new Microwave or replacing the old one with a Kitchen Hood and a countertop Appliance of some sort. Glad we went with the Microwave. Stylish and clean looking. The Black Stainless goes very well with the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving it. I didn’t think I would like the white in the inside but I actually do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait to heat coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use this but it was just installed and looks so great in my mom's updated kitchen with the matching other appliances from this line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave, good price. Easy to pick up from store after ordering on-line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, easy to operate and install. Works great and no issues using this appliance so far. Samsung appliances in general are good in quality and price wise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! The fan is a little bit funny as there are 2 buttons, one for fan speed and one for on/off, which took me a minute to figure out and remember as it is different than our old microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spacey, heats food fast , fits right above the stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much and it cook so quick and fast and their a fan and a stove light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. Looks great, no complaints. Heats adequately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave, easy install and has all the bells and whistles we need. Looks great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly! Love Samsung and Best Buy. Bought it on sale and employee was great and brought it to my truck with no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the plastic components in the door latch mechanic snapped off right after one year. Those plastic parts are connected directly to the inside of the door. Meaning the part to replace is the door itself. Which cost more than the entire microwave. Now I already need a new microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We know how disappointed you are with your microwave's handle. We are here to help you.

      To check the availability and compatibility of the door parts needed for your microwave, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday. 

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150298907) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    As advertised !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave. It’s a very good price and looks pretty good. Installation was very easy but just make sure you measure your opening before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy install, looks perfect and exactly as pictured!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Have had no issue so far. Seems to be a well made quality product.I

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the Range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and heats very good. Buttons are hard to see and push. Wished they were raised and chrome color or chrome background. Light and fan work great.

    I would recommend this to a friend
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