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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2093 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,104 reviews
  • Rated 5 out of 5 stars

    Marlon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install,only complaint is that you have to ensure the door is closed properly as it emits a sound as though its in operation,when it isn’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great service for delivery and installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine; stronger wattage than our previous microwaves, so have had some burnt popcorn (the popcorn button is mis-timed). Was pleasantly surprised to find that the surfaces are fingerprint resistant...very satisfied with that. The only other minor complaint is that it is a little louder than expected; not terrible, just a little loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine but should match previous gen mounting holes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well and is surprisingly light for it's size which makes it easier to mount. I replaced a 2016 model that died which looks almost identical but it didn't have as many fan control features for some reason. This is losing a star because the mounting had been changed on the top from an older version which was super annoying, I specifically purchased another Samsung in the hopes it would be the same since it's basically the same microwave in all other respects. It was kinda annoying to re-drill and find the right measurements and avoid the original holes. I template paper would have been super helpful. So yeah fine device for now but beware it doesn't match on the mounting from previous models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product, very nice look, heats the food quickly, so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave, works great no complains i recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Installation was easy. The directions where easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung built in microwave.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great and is very stylish. Installation was easy and functions very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EasyCook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Fits perfect the in store assistant was great. Happy camper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking microwave . Easy to install and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great. I bought it specifically because it doesn't have quick starts for the first few numbers (so you can just press however many seconds you want vs. having the numbers be preset options.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Oven Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase. This item was a great value and I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I love it. My first one stopped working apparently because I didn't turn on the fan while canning and the hot steam for extended time damaged it. NOT making that mistake with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last minute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was priced well and great customer service. And fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety feature.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is excellent. The door is a bit harder to open* than my old one. This might be a very good thing if you have small children who you don't want to use the microwave without you being present. They will probably need help opening the door. *I have to pull harder to open the door.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung black stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit... seems to work fine. Had a problem when first installed with the door not closing properly. After a few times it appears to have worked itself out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PatrickB, we understand the frustration if your door won't close. Let's get the help you need.

      We recommend ensuring that the door seals are clean and that the door closes properly. Be careful when cleaning the door seals to avoid accumulating particles that may prevent the door from closing correctly. For more details, please check the link in your user manual. Turn to page 19, titled "Cleaning the Door and Door Seals."

      Manual
      https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148840250) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Sleek design. Works great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and elegant design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, good price, and handsome profile. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair quality at best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earlier Samsung failed. It would begin running when you opened the door. I bought this to replace it. After installing it (along with a hired handyman) and we peeled off the plastic sheet covering the controls, the face of the controls looked like it had melted. So much for quality control. I then had to run to Best Buy for a replacement while my handyman was sitting in my home. We have had issues with our Samsung fridge and stove as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your disappointment about the microwave's status when operating it.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the replacement status. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave works great easy to use good design nice looking

    I would recommend this to a friend