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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,106 reviews
  • Rated 5 out of 5 stars

    Good over the range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product! I thought it was gonna be hard to install but really easy and it comes with everything I wanted the fan a light n microwave at the same time

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review and being a Samsung customer! ^Ty Samsung

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only thing I don't like about it, which is me being very fussy because I'm used to it working that way, is when I press the quick 30 sec button it doesn't just automatically turn on like most of them do, I still have to press start.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another Samsung microwave that finally died after 11 years. Am very disappointed - it has fewer sensor cook button options, everything is coded - so you need to know that D-1 is defrost hamburger. It also one let you run the timer and cook at the same time. This would have been a deal breaker if I had realized this before purchasing it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Meier1977, I would like to congratulate you on your new Samsung Microwave and thank you for taking the time out of your day to post your review. I understand your concerns with the drastic changes from your previous unit. I would like to send this information to our design team for future products made with you in mind. We thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 2 out of 5 stars

    I hope mine is a fluke! Great microwave, but…

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is beautiful and works great …the only complaint I have is that after a couple of uses, the handle snapped right off! I don’t use it all that often and nothing unusual happened to stress it (it did not get hit or anything like that). Samsung products usually live up to a higher standard of quality than this, so perhaps mine is a fluke. Hoping so. If not for this one thing, I would be entirely satisfied with this purchase. Rating is tentative and if the handle is fixed with warranty, I will update my rating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jessica N,

      We appreciate you sharing your experience with the door handle of the microwave and are happy to hear that you find this model to be useful. We are here to help.

      We would like to speak with you more about this experience and assist with getting service set up or determine what steps can be taken to help with your Samsung microwave.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146807396, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and easy to use. Lots of great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches the rest of my appliances perfectly! Much needed upgrade

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Handle broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this. I bought this one in 2020 i think in June while i was remodeling my bassement, and we moved to the house on November 2020 so i used it for 3 years now and the handle is broken as you see in the picture! I have never seen a broken microwave handle before! We lived in many places and we used very old microwaves but never saw this. We also use it very gently and every once in a while! Now i cannot use it and i will have to buy a new one after only 3 years!! Does not make any sense. I never thought Samsung are that cheap and poorly made!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sarah86,

      We understand that this experience is different from what you anticipated. To help you check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via e following options:

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146527260 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    New Applicances

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, happy with the microwave for my recent remodel kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's everything that I wanted it to be. It's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. Great color and heats up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. East to clean and compliments our samsung rsnge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but didn’t work out well for me. Mak sure you have an over the range design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave is easy to use and right size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new microwave to fit in a finished kitchen and so the dimensions were extremely important. There are not as many preset buttons as some others but the simplicity makes it easy to read, even in dim lighting. The interior size is big enough for a full size casserole, the power is good and the fan works better than our last microwave. Our only complaint -- you can't use the timer and cook at the same time (which was possible on our old microwave). So - if we set the timer for something in the oven and then want to heat something up in the microwave, we have to turn the timer off. Fortunately, we have another timer on the stove top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over stove range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Works very well and easy to clean. Wondering how long it will work up to the name brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice! Haven't used it yet but it is definitely fingerprint resistant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Available Micowave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that none of the appliances sold in this store, are in-stock, could be a good reason for someone to go elsewhere. If the price wasn't as low as it was, I probably would not have bought it. Other than that, I was satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect complement to out Samsung oven.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great didnt need any extra features. Qe replaced the night light with an led bulb as we like to keep it on in the kitchen as a nightlight. Great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy install, solid quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced a Samsung unit that started to rust in the inside. Was able to get this open box for an even better deal. It was basically brand new. It looked like the person who purchased it didn't realize these things had to be installed and just returned it. Basically it's a newer version of what I already had but it has the fingerprint proof coating which I love. Other than that, it is working as expected. Can't complain. Some people complain about the buttons being hard to push but it doesn't bother me. I'm used to it. It fit exactly in the spot the old one went and installing it took less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use this appliance yet, but the shopping experience was phenomenal and I have no complaints, I would highly recommend Best Buy for all your appliance needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new microwave. Easy to install and keep clean.

    I would recommend this to a friend