Customer Ratings & Reviews
- Model:
- ME17F7021MT/AA
- SKU:
- 6625003
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
to a friend
Happy Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect for my kids to just pop food in microwave for a snack till i get home .style is nice and works great highly recommend.
I would recommend this to a friendWhereare the control buttons?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK, but the panel with the control buttons are hard to read because they are all black. Design trumped function.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi carl3989,
Thank you for your review. We are glad that the microwave works for you as intended though we are disheartened because of the difficulty with the control panel of the microwave.
I agree with you that it will be easier to see the button of the control panel if it had back lighting. I will be sure to pass on what you have mentioned here to our product team for current and future product development.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144913346 and it will help our team pull up your information.
Leo
Samsung is top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and nice. The stainless steel gives you that pop. It’s a Samsung so the quality is great. If you’re looking for a replacement, this will not disappoint.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs like it should even though this is the third one I had installed as the first two came broken
I would recommend this to a friendaverage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for basic, but if you are using the timer you can not use the microwave. the dish rotates but does not stop in the correct position to remove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tais,
Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black stainless steel. We are saddened that you have issues with your Microwave, especially with the timer. The dish rotates but does not stop in the correct position. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.
To help you with this, I am providing these links to guide you on the issue.
Set the time on your Samsung microwave
https://www.samsung.com/us/support/answer/ANS00087028/
Turn table does not rotate and is making noise https://www.samsung.com/us/support/troubleshooting/TSG01001970/.
For your door issue, you may contact us so we can assess the problem further and provide proper troubleshooting.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144777079
Thank you for choosing Samsung. Have a great day.
^^Ross
Great Microwave but....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and cooking but could of gone the extra mile and made one touch program - 1 thru 6 min and not have to do 1:00 and start, lazy I know. Also small light on panel for night light, have to turn on light to see it.
I would recommend this to a friendTerry T
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was damaged from the store,I picked up a second one after ordering I take home to install open it up and it's the wrong one it's the stainless steel one so I take it back and now waiting.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Matching!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match for the stove that I got. It’s nice to have the color of the clocks Match. It sounds like a little thing. It works very well self installation wasn’t too bad although had to remind the husband to read some of the instructions! Pretty intuitive controls. We should have a little brighter light
I would recommend this to a friendBad Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door latches broken. A hook that holds the latches spring inside the door is made out of plastic broke. Purchased 15 months ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RubisP, we know how disappointed you are with your microwave's door latch, as the plastic that holds the spring was broken. We are here to help you.
To check the availability and compatibility of the needed part for your microwave, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150532710) to help our team pull up your information.
Have a great day.
^Camille
Dull light.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only con is the over range light isn’t very bright. Having a hard time seeing things on the stove.
I would recommend this to a friendSleek, beautiful, gets the job done.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a short wait for the product, but it was worth it. Both our refrigerator and microwave crapped out in our new house. The warranty covered nothing and our "new" microwave was 20 years old. This little beauty is just perfect.
I would recommend this to a friendpresident
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was pleasure to buy form best buy because everything was fast and accurate specially the delivery
I would recommend this to a friendNew microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works great. It was easy to install. It has a simple keypad design with all necessary functions. We are very satisfied to date.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size wasn't what I expected so I had to do a lot of customizing to make it work but I got it done.
I would recommend this to a friendNew appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, it was everything I was looking for
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is pretty and it works. However it has no 'bells and whistles' to it at all. It is a simple over the stove microwave.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Microwave has been used twice since the purchase because it was just delivered yesterday which was actually 3/31/2022 but so far it's as good as my last one.
I would recommend this to a friendSamsung microwave oven review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Good oven. It heats food quickly and Thoroughly. The handle is sturdy and doesn’t feel like it will snap off, which happened to my last two microwave ovens.
I would recommend this to a friendNew microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and the performance. Great recommendation from the salesperson.
I would recommend this to a friendSAFETY burning and smoking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SAFETY burning and smoking at the bottom. Would not recommend Safety issue, very dangerous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MariaE, your safety is our priority. We want to speak to you directly to get more information about your microwave and why it burned and smoked so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148745994) to help our team pull up your information.
Have a great day.
^Camille