Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking.
  • Angle. Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking.
  • Left. Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking.
  • Alt View 1. Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking.
  • Alt View 11. Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking.
  • Alt View 12. Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking.
  • Alt View 13. Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking.
  • Alt View 14. Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking.
  • Alt View 15. Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking.
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

Samsung - 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking

Model:
ME18H704SFG
SKU:
4202300
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,059 reviews

  • Hoping this one will continue to work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we purchased didn’t work at all. We returned it and this is the second one. So far it’s working

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    No, I would not recommend this to a friend

  • Unhappy with microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased all new Samsung major appliances for my remodeled kitchen. I am not happy with the microwave! Just to heat a cup of water takes 2 minutes and 45 seconds. My last microwave took only 2 minutes. I have talked to Samsung reps twice now and they still have not helped with this problem. Samsung makes good phones, tv's, and other electronics, but as far as I'm concerned, their appliances are not worth the expense.

    No, I would not recommend this to a friend

  • Minimal wattage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some flaws as the door is not lined with the control panel and there is a dimple in the metal on the door that was not noticed until it was installed or I would have returned it. Some of the directions were not so easy to understand for the installation and having a Samsung before, the mounting and electrical holes did not line up so had to drill out new holes.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    No, I would not recommend this to a friend

  • It is ok

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works as expected but not really friendly when it comes filter replacement.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much, Andy, for sharing your thoughts on this microwave. Your feedback is very important to us. ^Jecca Samsung

  • Maybe if you can get one that's not damaged

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered two of these microwave both came in severely damaged asked for money back and bought microwave from Sears

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking

    No, I would not recommend this to a friend

  • Defective Product / Terribe Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was completely defective. Cut out after 1-2 seconds of heating. Found this out after waiting over a month to get installed and paying $165 for installation (on top of microwave price). Dealing with Best Buy was an absolute nightmare. They would not replace it because it had been more than 15 days (but they would not come out to install it before the 15 day replacement period). So I am out for the full microwave price and installation price.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    No, I would not recommend this to a friend

  • Very disappointed in overall appearance, damaged

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third samsung microwave i ordered. all of them came in damaged of some sort. The outside casing was bent.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking

    No, I would not recommend this to a friend

  • Just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this microwave for a couple of weeks now, label is already coming off. (Samsung letters that is)

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    No, I would not recommend this to a friend

  • Terrible!!! Stopped working after 8 months!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave just stopped working. It turns on and off in the middle of the heating process. Had it for 8 months and just noticed that it will not work. Almost as if the fuse keeps glitching. This is a horrible company and their products are terrible. I have learned my lesson after purchasing a Samsung stove which had to go back two times.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback with us and understand how frustrating it is when desired results aren't quite met. We would love to speak with you further to see what we can do to turn this experience around. Please reach out to us via any of the following outlets and reference ticket number 1140396229.

      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). ^Lo Samsung

  • Good Size and Style

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons for the microwave are really hard. You have to really press down hard for the microwave to work.

    No, I would not recommend this to a friend

  • Studied and compared many before purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not mounted yet. I did carry the microwave into the house, where I set in on the top of my kitchen's very level counter. I plugged it in. It seems to work all right. This microwave was bought new about a month ago at Best Buy. It was a closeout display model. I received and read the installation instructions, but no operating manual.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    I would recommend this to a friend

  • Microwave is great, fan is TERRIBLE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of this fan is terrible, it does not pull from below as it is supposed too, rather it pulls from the fresh air intake meant to cool the interior during cooking. So it serves no purpose as an above the range microwave. I am extremely disappointed with this, I have confirmed the fan is installed properly, it just pulls the air from the wrong area

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    No, I would not recommend this to a friend

  • so so unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much slower than my previous unit...very poor documentation...not fully explained by salespeople

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking

    No, I would not recommend this to a friend

  • Hard to see

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the screen is black it’s hard to see what to press. I have to use a flashlight.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    No, I would not recommend this to a friend

  • received damaged

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave was delivered damaged, was bought as open box in excellent condition. Was dented and handle was broken off.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.

      Your reference number is 1144643367.

      -Noraina Samsung

  • Works great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only grip is the 30 sec add button requires you to press start after.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the useful feedback, ChristyB41! Thanks for sharing. ^Jecca Samsung

  • Good for what I wanted.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The night light under the microwave seams to like to come on intermittently.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your feedback with us. We are happy to hear that you are enjoying this microwave. If you are having a problem with the cooktop light, this link will help you find an authorized service provider in your area to help get it resolved (http://bit.ly/2ksKPDF). ^Lo Samsung

  • Takes a little longer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little longer to cook or heat up than my previous microwave.it might not be as strong.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    I would recommend this to a friend

  • Disaster

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having years of success with Samsung products we have met our match with this microwave. After three tech visits and countless times on the phone all materials in this unit where replaced and it’s now works. Hope it’s not a sign of what’s to come.

    No, I would not recommend this to a friend

  • Great microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable microwave. Had a little trouble putting it together.

    This review is from Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

    I would recommend this to a friend
Page 188, Showing 3,741-3,760 of 4,059 reviews
Sponsored