Customer Ratings & Reviews
- Model:
- ME18H704SFB
- SKU:
- 3900008
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Direct replacement for my old one. Arrived quickly and was easy to install
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. A little louder than my previous microwaves.
I would recommend this to a friendWorks as advertised ... so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unusual feel to it, takes a bit of practice to hit the buttons just right.
I would recommend this to a friendGreat Over the Range Microwavef
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kitchen remodel finished and the new, white, over the range microwave is working wonderful and looking great.
I would recommend this to a friendgood deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good deal. works well. doesn't have the light over the stove option.
I would recommend this to a friendAWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as microwaves go, the best I've owned so far. Cooks the fiancé's breakfast sandwiches perfectly every time.
I would recommend this to a friendSuper deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Many features. From the dales man to the delivery guys, we had an a++ experience.
I would recommend this to a friendOK, but the timer!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the microwave is just OK. The biggest issue was not being able to use the microwave and the timer at the same time! Also wish this had the one touch feature that many other microwaves have. Not impressed, but does the job.
No, I would not recommend this to a friendDoesn't heat evenly or quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely regret this purchase. The unit heats everything unevenly, and it takes twice as long as it should to cook something. Every time we've gone to Best Buy, our salesperson has pushed Samsung appliances, and every time we've listened, we've regretted it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MomVon,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it doesn't heat evenly or quickly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ if your microwave is not heating or has stopped working.
You can also check this link https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf for the user's manual. Just go to page 24 and look for "Cooks food too slowly".
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144581616.
-Noraina
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to match the rest of my appliances,but I'm happy with it. It warms and defrosts faster than my last one.
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave reheats pizza and potatoes perfectly
I would recommend this to a friendSamsung does it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was easy to install. Instructions were easy to understand. You do need two to lift into place.
I would recommend this to a friendVery nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has great accessories. It comes with a center shelf that we have already tucked away. Fan is super powerful.
I would recommend this to a friendGreat Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave. Excellent black stainless steel finish. Heats meals very well and can is not annoying at all.
I would recommend this to a friendgood microwave for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.interior of microwave is very easy to clean.great product for the money.
I would recommend this to a friendLove the microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave and really like my black stainless appliances. The key pad pushes a little harder than what you might expect.
I would recommend this to a friendgreat first over the stove microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is our first over the stove we always had a stand alone and we like it
I would recommend this to a friendDoes what its supposed to do
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions as expected. Although could heat a tad faster.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go with the rest of the appliance and it looks great and works great. Happy with it..
I would recommend this to a friendVery good microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a few issues with the plate, but after that was fixed it was a great microwave.
No, I would not recommend this to a friend