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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,059 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent salesman, knew what he was doing and answered all questions. Worked hard to get us the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my microwave range!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is super easy to use. I love the fact that Samsung makes smart appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a rental. I will update the review later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave! I looked at lot of brand before purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and they loved it. It was an appliance package. For the value you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful over the stove microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this micowave. I had the same brand for my previous microwave ,it lasted for ten years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to learn the controls. Still exploring the features and their operations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty big but low on power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave looks good and compliments other Samsung appliances, but takes longer to cook for some reason compared to similar capacity and rated product from a well known brand. Is bigger than expected when it arrived, so check it in store first.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Faluda,

      Thank you for reaching out. We appreciate your Samsung microwave looks good and compliments other appliances; however, it takes longer to cook. We apologize for the inconvenience and will gladly look into this for you.

      Here is a link to the troubleshooting steps to try when your Samsung oven has a temperature issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01204529/

      Below is a link to the guide about calibrating your oven's temperature for reference.
      https://www.samsung.com/us/support/answer/ANS00049012/

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your Reference Ticket Number: 1144809288

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has a rack in the center that allows you to heat up 2 separate dishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very helpful and just perfect for everybody needs at the daily life!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks really great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully, heats up very quickly, has light settings and four levels for fan strength.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It has a shelf in it, bright light, strong fan, and a better fit than my old one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open box, worked great for about a week and then stopped heating the food. I don't know if something was already wrong, due to the open box, or if it broke after we bought it. Best buy was amazing at accepting our return and helping us pick a new one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a good micro wave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its working very well at this time its a good price for this item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This thing is just over a year old...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is just over a year old, 13 months to be exact. It now no longer heats anything. Called samsung, and they told us since its past a year that its on us to fix it. Really 13 months? What kind of piece of junk is this thing? Nice customer service there samsung

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a good value. It does a fine job and has performed well. We have been quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't stopped using our microwave since we got it. Works great and virtually sound free.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DrUgh1. I’m ecstatic to see that you like the performance of your microwave. We appreciate your business! ^Gaby Samsung

  • Rated 5 out of 5 stars

    Cool microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning and beautiful color! It was part of the gift for open house but they loving it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it because it work good. it reduce and absorb the odor very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the 4 speed fan and the fact it has 2 stove lights

    I would recommend this to a friend
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