Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Nice!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Graet, good looking product, works great and hope to have it for a long time, working awesome with great features!
I would recommend this to a friend- Cons mentioned:Timer
Good, but could be better!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation instructions and Owner's Manual leave a lot to be desired; very confusing and don't clearly explain the operation. The control panel is confusing and the Owner's Manual, which must be downloaded, doesn't help much. The Timer beeps only 3 times and if you aren't very close to the oven you'll never know the Timer has beeped. Overall it's a pretty good unit though!
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Modern look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the porcelain interior. So easy to clean. Unit is very easy to operate.
I would recommend this to a friend - Cons mentioned:Timer
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it about a month, but so far so good. It looks nice and cooks well. Install fairly straightforward. One thing I don't like is that if you are cooking in the microwave you can't set a timer, and if you have a timer going you can't start cooking until you cancel the timer or it is done.
I would recommend this to a friend Like it up to now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a breeze. Has a lot of features (still trying them all out). Works fine. Like it up to now.
I would recommend this to a friendGreat matching microwave for my range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this microwave to match my range and they look great together. This is also one of those models that does not force you to take a step back when you open the door, which I tried to avoid because I don't like the feeling of the door almost hitting my face when I open it. Venting is not as strong as I'd liked it to be, yet it's already 400 cfm. Everything else is good so far.
I would recommend this to a friend- Pros mentioned:Design
Looks great & works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it matches my stove. Sleek design and easy TJ install. Microwave is quiet.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Turntable
Good over the range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally purchased with Samsung gas range. Works well basic features that we wanted; fan, good size turntable. However, turn table stopped working after six months. Samsung said no repairmen in area so authorized exchange (just needed new plastic part). Best Buy promptly delivered new microwave.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Wimpy,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave turntable not working. We understand it is important to have a working microwave to heat our favorite dishes. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The turntable does not rotate:
https://www.samsung.com/us/support/troubleshooting/TSG01001970/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144661382
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Design
Excellent Appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this microwave oven. It has multiple settings that you can utilize, For instance, the ones I use the most are: the timer, defrost, soften, and keep warn settings. There are also settings for: popcorn, potato, pizza and vegetables. as well as a reheat setting. The feature I like the best is the inside is dark like a large stove oven and not white. All of the white ones I have had seem to be dirty all of the time. this one doesn't,
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Decent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A decent microwave for the money . I like all the functions and ease of use .
I would recommend this to a friend - Pros mentioned:Size
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has a lot of great features. It has sensor warm up. It is large and was easy to install.
I would recommend this to a friend - Pros mentioned:Design
Attractive and dependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason I chose this microwave is because it was included in a 4 piece set I purchased. It is very attractive. I love the stainless steel interior. The cooking temperatures seems a little lower than my previous Whirlpool, but I am not certain if the two are the same wattage. While this microwave offers many options for cooking, the choices are a little confusing.
I would recommend this to a friend - Pros mentioned:Performance
Awesome Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking and gets the job done. This microwave fit perfectly over the stove and is a nice addition to any kitchen.
I would recommend this to a friend - Pros mentioned:Ease of use
Good value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, many functions....looks great too. It is nice and quiet.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Timer
Sleek looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking and easy to clean. I love the 400 CFM exhaust. The negative that I have found is that the buttons are difficult to engage and you can't use the microwave if your using its kitchen timer. That was a disappointment.
I would recommend this to a friend - Pros mentioned:Ease of use
Looks great and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my parents, I installed it for them and had no issues. Great look and easy for my parents to use.
I would recommend this to a friend - Pros mentioned:Size
spacious and clean looking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a great sIze. It has a shelf for added room when cooking multiple items. The sensors really work well.
I would recommend this to a friend - Pros mentioned:Design, PerformanceCons mentioned:Button quality
GOOD, NOT GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BUTTONS ARE A LITTLE HARD TO PRESS. THE MOTOR IS A LITTLE MORE NOISY THEN EXPECTED, BUT OVERALL IT IS GOOD LOOKING AND WORKS WELL FOR THE PRICE POINT IT WAS A GOOD BUY
I would recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was easy to install it's quiet and has a lot of features
I would recommend this to a friend- Pros mentioned:Performance
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item that I got as an open box and was easy to install and works much better than the builders special.
I would recommend this to a friend