Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model has all the bells and whistles you need for a microwave and easy to install above the stove
I would recommend this to a friendExcellent size and performance/functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a long time I would only buy Panasonic Microwaves because I hate manufacturers that default key entry to be quick minute settings (e.g. hit 2 and instead of registering that as a 2 it starts a 2 minute quick entry). That is so annoying I refused to buy another microwave that didn't treat a number key as just that. The Samsung does that and its got some great sensor reheat capabilities. Highly recommend.
I would recommend this to a friendBrand response from Samsung
Posted .I know what you mean! If you find something that you love, it's hard to settle. Glad we were able to help. Thanks for choosing Samsung. ^SuSu
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a great deal - almost half off. It was well worth it.
I would recommend this to a friendTray does not rotate easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controls easy to use but inside tray does not Rotate easy Seems to be louder than I was used too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Thedon2517,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with the turntable of your microwave as it does not rotate and it's loud. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001970/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144553336.
-Noraina
- Pros mentioned:Size
It's a microwave, it works and heats food in secs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave, it works and heats food in seconds. The size is just right for my counter.
I would recommend this to a friend - Pros mentioned:Design
great mircowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like the design , the only issue was the installation by XPO
I would recommend this to a friend Pressstart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like Fingers must be completely dry and free if oil residue for the key functions to register a touch.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you very much for your feedback on our products.
Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144531753
^Rainly
not what i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the unit is good except for poor illumination for over the stove and no back lights for the control panel...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi astara,
Thank you for your honest feedback, and we hope you are in good health. We are saddened that the lighting that the microwave produces is inadequate for your needs. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared a Samsung link that you may visit to help you with poor illumination.
Use the lights and vents on your Samsung over-the-range microwave:
https://www.samsung.com/us/support/answer/ANS00087683/
The microwave is equipped with a Hi/Lo functionality for the range light. I have shared the user manual link below. Please access the link and turn to page 10 for instructions on switching from low light to high light to improve illumination.
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
Your feedback on the backlight for the control panel is something we can improve on. We can't thank you enough as this will help current and future products.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144738621
Leo
- Pros mentioned:Performance
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Performs as expected. Would recommend.
I would recommend this to a friend Love the look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had white appliances for over 20 years and absolutely love the black stainless.
I would recommend this to a friend- Pros mentioned:Size
Awesome Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Microwave & awesome price. A bit larger than my old one so install took longer but no biggie.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was easy to learn how to use. Highly recommend!
I would recommend this to a friend - Pros mentioned:Ease of use
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Very efficient and easy to clean .
I would recommend this to a friend - Pros mentioned:Size
Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for our kitchen. Like we can clean filter
I would recommend this to a friend - Pros mentioned:Size
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic microwave with more than enough room.
I would recommend this to a friend Easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve installed a few of these before, and I think this is the easiest one so far.
I would recommend this to a friend- Pros mentioned:Ease of use
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to clean and warms up great I got it with the matching stove love it so much
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the 5 Stars, Gglow! We are happy to be a welcomed addition to your household. ^Lo
- Pros mentioned:Ease of use
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is excellent and the color (black stainless) is awesome goes great with our new kitchen it works great too
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my microwave. Will recommend it to anyone. Easy to use
I would recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave. Fit perfectly and easy to install. Very functional and great space
I would recommend this to a friend